Customer Service Agent
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Dedicated and customer-focused Service Agent with years of experience in delivering exceptional support and building customer loyalty. Adept at resolving issues efficiently, demonstrating empathy, and maintaining professionalism in high-pressure environments. Skilled in using CRM tools and technical troubleshooting to enhance customer satisfaction.
Customer service advisor - Collinson group - Cape Town
(2022-09)
Reference: Available upon request.
Customer service agent - Woolworths Financial Services
(2020-01 - 2021-12)
Reference: Available upon request.
Customer service agent and subject matter expert - Capita SA
(2016-01 - 2018-12)
Reference: Available upon request.
Grade 12 - Salt River High
