Nduduzo Mkhize

Inbound agent, answering calls from clients Resolving queries Identifying +escalating unresolved queries to the manager

Call Agent at CCI

• Inbound agent, answering calls from clients
• Resolving queries
• Identifying +escalating unresolved queries to the manager

Driver/Fitter/Factory General worker at KALTIRE (2018)

5 years of experience

• Roadside assistance 24/7 changing truck tyres
• Collection and deliveries of truck tyres
• Stock inventory for tyres
• Inspected tyres that came out of chamber before dispatch
• Prepared routes/ made decisions on which tyres to be delivered first / last

Driver Fitter at Tirepoint (2019)

1 year

• Roadside assistance
• Brand tyres using branding iron unique number to identify each tyre in fleet
• Survey the truck tyres and check threads and tyre pressure
• Change tyres that are not roadworthy from trucks
• Organised tools to be in safe storage at all times

Tyre Fitter at MAKWANDE SUPPLY AND DISTRIBUTION (2020)

1 year, 3 months

• Roadside assistance
• Survey trucks, check threads and tyre pressure
• Change-tyres that are not roadworthy from trucks
• Organised tools to be in safe storage at all times
• Notify mechanics if the tyre damage was mechanically caused

Grade 12 – Riverdene Secondary School (2013)

International N4 Diploma in Shipping & Logistics – MARITIME BUSINESS & COMPUTER COLLEGE

Level 4 Diploma in Shipping & Logistics – ABMA Education (2016-05-27)