Operation Assistant - Debt Rescue
(2024-09)
- Making payments to suspending account
- Attending to queries with different banks
- Correcting of wrong reference numbers and account number
- Calling creditors for paid up letter
- Distribution of funds into different accounts
- Querying status and Cob for accounts
- Attending to emails
- Verification of accounts under debt review
Collection Agent - Ceebee Management
(2024-04 - 2024-09)
- Negotiating payment plan for schools
- Audits
- Preparing legal files
- Attending to incoming calls and queries
- Tracing of payments and arranging of statement
- Attending to email queries
- Negotiation settlements and discounts
- Arranging Debit orders and. Signing of AOD
Collection Agent - Nungu Trading
(2024-04 - 2024-09)
- Negotiating payment plan for outstanding debt
- Preparing legal files
- Attending to incoming calls and queries
- Problem solving
- Tracing of payments and arranging of statement
- Attending to email queries
- Negotiation settlements and discounts
- Arranging Debit orders and. Signing of AOD
Collection Agent - Revco Consulting
(2023-11 - 2024-02)
- Calling clients and negotiating payments
- Offering of discount and settlements for old debt
- Attending to queries via email and calls
Collection Agent - Bbte debt collection
(2019-04 - 2022-02)
- Arranging promise to pay and monitoring of payments
- General administration including reconciliation
- Ensuring statements are received correctly and timously as per debtor
- Retrieving statements from SAP
- Ensuring payments are allocated correctly to the correct debtor
- Responding to debtors queries in all communication platforms
- Attending to incoming calls timeously
- Ensuring quality standards are met
