Nelisa Mdongwe

I am one of the BBBEE level 1 Practitioner in Customer Services very entrepreneurial in technical customer services and dispatch ,call center agent in soft skills programs Microsoft office and IT digital skills coordinate project for learninship program for abled and disabled candidates in learning and development Human capital management using digital skills to improve production and maximum profits for co-operate .

I am very versatile goal orientated with communication skills orally and verbally and problem solving skills

• Oversee the planning, management, co-ordination and financial control of the allocated project and its scope of work.
• Start: Ensure that all the relevant documentation, drawings and information are obtained from the various other departments prior to commencement of the project.
• Planning: Project planning, to include Scope, Time, Cost, Quality, Human Resources, Communication, Risk, Procurement and Stakeholders.
• Scope: Understand Scope of works and manage any scope changes.

  Time: Ensure Projects are completed within the time period specified and all-time extensions are communicated to the client within the specified time.

  Cost: Manage the project budget, ensuring all cost are controlled and the projects are completed within the gross profit required.

• Quality: Ensuring that all work is performed as per client specifications – any quality deviations and corrective actions to be reported and managed accordingly.

  Resources: Manage both internal and external team expectations and ensure that the necessary resources are in place for successful execution of the project.

  Communication: Communications of progress, variation orders, site instructions, risks, quality, site issues and any other project related activities to the relevant parties.

• Risk: Managing of risk throughout the duration of the project and take the necessary preventive and contingent actions to mitigate or avoid the risk.

  Procurement: Manage and ensure all the necessary purchase orders are issued for execution of work, the timely delivery of stock to site and ensure minimal wastage.

• Stakeholders: Manage all stakeholder expectations and communicate all the necessary information to all stakeholders concerned.
• Closing of project: To ensure all projects are closed off, either in stages or entirely, and all the necessary information and documentation are provided to the relevant parties to ensure successful invoicing to prevent unnecessary delays.

  Any other reasonable duties which may be required from management from time to time.

Business administration

Assessor,

Moderator,

Health and Safety Rep

Computer instructor

First Aid

Fire fighting