Nelly Mokale

Hard-working and dedicated administrative and sales professional with experience in the motor industry, education sector and community administration. Skilled in customer service, vehicle and parts sales, data capturing, classroom facilitation and office management. A determined, self-motivated, and performance-driven professional with extensive experience in administrative, customer-facing, and sales roles.

Possesses a proven ability to thrive under pressure, tackle challenges head-on, and contribute effectively as a team player. Eager to apply a dynamic, inquisitive, and innovative approach to a challenging role within a growing organization that values hard work, responsibility, and continuous professional development.

Admin, Vehicle Sales & FNI Assistant - East End Autoway

(2023-01)

• Assist customers with vehicle enquiries and sales.
• Process sales paperwork and finance application documents.
• Manage administration, filing, invoicing and records.
• Customer follow-ups and service support.
• Coordinate test drives and deliveries.

Service Advisor & Parts Sales - Bosch

(2011-01 - 2023-07)

• Sold vehicle parts and assisted customers.
• Excellent in parts sales, proactive assisting customers in identifying and finding the correct parts for their vehicle
• Demonstrating strong proficiency in stock taking and stock management, ensuring accurate inventory and minimizing discrepancies
• Reception & customer service. Advise customers on vehicle service, building trust and ensuring satisfaction
• Booking services and preparing quotations.
• Managed job cards, invoicing, and workshop coordination.

Computer Facilitator & Admin Assistant - Poifo Primary School

(2009-01 - 2010-12)

• Taught basic computer skills.
• Assisted teachers with admin and printing.
• Data capturing and school record management.
• Managing school files and archives
• Answering phone and calls and emails
• Assisting parents and Visitors at reception

Admin Assistant - Local Recreation Council

(2007-01 - 2007-12)

• Assisted with office operations and filing.
• Supported community recreation programs.
• Cleaning schools (voluntary community service)

Grade 12 - Gabonewe High School (2002-12)

Computer Literacy - Furniture World Training Center (2006-12)