Telesales Verification Officer
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I am confident that my background and abilities are an excellent match for the job. These are my skills and competencies as they relate to your job requirements.
This year I worked as an education assistant my role was to help teachers prepare lesson materials. set up and tidy classrooms for lessons. work with students to make sure they understand. watch, record and report the progress students make. In the previous years I've worked in sales as a verification officer at Altron bytes people solutions. I Listened to calls made by telesales agents to validate that information captured by agents is correct.
Validate sales are compliant.
Validate that correct information is disclosed to the client by the agent.
Provide training to agents when necessary. In this role I have proven computer skills with an in-depth knowledge of MS Word, Excel and PowerPoint
High school diploma St Matthews private secondary school Grade 12 completed in 2014
IT End User Computing Qhakaza Management services Nqf level 3 competed in 2016
IT Technical Support Altron Bytes People Solutions Nqf level 4 completed in 2017