Nerisha Naidoo

Admin manager with local and international experience in the managerial, financial administrative and project management field.

Admin Manager at RF Airconditioning & Refrigeration (2020-07 – 2026-05)

All round administrative, HVAC Technical and Service Coordinator role, scheduling and dispatching of technicians, coordinating service calls and ensuring timely response to clients, preparing job cards, service reports and quotations, managing parts procurement, liaising with clients, suppliers and internal teams, monitoring job progress and ensuring work completed to required standards, assisting and support for technicians on-site.

Support Manager (Temp Contract) at Hi Temp Solar (2019-11 – 2020-02)

Finding resolutions to all support queries from clients and technicians. Responsible for compiling quotes, creating financial reports on a weekly and monthly basis. Client retention.

Manager at Cyclone Chemicals (2018-01 – 2018-07)

All round managerial role. Client retention.

Admin Manager at Milestone UK (2012-02 – 2015-07)

All round managerial, administrative, and financial role, training staff monthly, invoicing on the Sage accounting system, creating financial reports, managing training bookings, training delegates, client retention, overseeing and implementing changes within the office environment, attending and completing project management courses, attending training and development seminars. Reporting directly to the director.

Accounts/Admin Manager at Simply Accounts Ltd (2011-09 – 2012-02)

Offered a range of flexible, competitively priced services, efficient and cost-effective tax and accountancy solution, client retention, preparation of management accounts and audits, bookkeeping, setting up accounting systems, training of staff, reporting directly to the director.

Finance Manager at Cyclone Chemicals CC (2009-12 – 2011-08)

Dealing with customer queries, producing invoices, statements, technical data sheets and all other financial reports, ordering of raw materials and meeting with potential buyers, data capturing, filing, responsible for ensuring deliveries are dispatched on time, client retention.

Admin Manager at Qualserv Consulting Ltd (2008-02 – 2009-11)

All round administrative and managerial role. Responsible for training staff on a daily basis, payroll 150-200 PAYE and limited company contractors on a weekly basis, compiling monthly vat and financial reports using the Sage Accounting System, dealing with candidate enquiries on a daily basis, liaising with head office to ensure accurate and up to date reports and paperwork, invoicing using the ACT database, timesheet submissions, dealing directly with the Inland Revenue, completing CRB applications to ensure candidates placed are suitable and credible for employment and maintaining the human resources function, working with recruitment consultants to ensure successful candidate placements, creating and amending spreadsheets to accommodate new starters, reporting directly to the director.

Admin Manager (Temp Role) at Harrow Civic Centre (Civic and Social Organisation) (2007-12 – 2008-02)

Responsible for all postal duties within the government council, franking mail, arranging them and ensuring that all mail was ready for dispatch before the daily deadline. I also dealt with inquiries within and outside the Civic Centre and managed the tasks at hand when my fellow colleagues were away. I also worked on regular updates ensuring prices were accurate. Responsible for arranging meetings with staff and reporting to the general manager.

Admin/Finance Manager at Tyco Fire & Integrated Solutions (2005-09 – 2007-11)

Responsible for all round administration and financial functions, training new staff, ordering of materials, purchasing procurement, switchboard, interacting with suppliers, meeting with head office on a monthly basis, auditing, worked with design engineers to ensure that all paperwork was accurate and confidential, reporting directly to the contracts manager, helping head office with account inquiries, amending and reversing data, ensuring monthly reports were accurate and up to date, chasing suppliers, worked with contractors who were office and site based, compiling and amending requisition forms, building new clientele, dealing with all finance queries from the head office in Manchester.

Manager at Cyclone Chemicals CC (1999-06 – 2005-03)

Interaction with Commercial and Corporate clients, Supervision of staff, overseeing production, scheduling meetings and appointments for CEO, monthly accounts and invoicing, ordering of raw materials, dealing with customer complaints and maintaining strong customer relationships, dealing with labour related issues, identifying new business opportunities, recruiting new customers, managing business operations while CEO is away. Reporting directly to the director.

Customer Services Representative at Standard Bank of South Africa (1998-12 – 1999-06)

Ensured that the customers banking needs were identified and fulfilled efficiently and cost effectively, while managing the risks associated with new accounts. Maintaining a high level of integrity and ethical standards. Client retention.

– Seatides Secondary School (1995)

– Tongaat Secondary School, KwaZulu-Natal (1996 – 1998)

Bachelor of Business Administration in Economics, Industrial Law, Business Management – University of South Africa (2000 – 2004)

Certification in Computer and Information Sciences and Support Services in Computer and Information Sciences and Support Services – H-TECH (2004 – 2005)