Ngiphokuhle Maphumulo

An exceptionally compassionate, disciplined, and South African Pharmacy Council (SAPC) registered Post-Basic Pharmacist Assistant with an extensive track record of delivering high-quality, patient-centered care within public health facilities and retail commercial sectors. Deeply skilled in clinical empathy, leveraging dedicated counselling frameworks to maximize client trust and treatment adherence. Demonstrates profound patience and dedication when addressing vulnerable geriatric populations, ensuring optimal cross-referencing of chronic polypharmacy regimens.

Highly proficient in multi-tier retail pharmacy software and advanced Qualified Post-Basic (QPB) institutional inventory controls, specializing in minimizing variance, coordinating cold-chain logistics, and managing Schedule 5 registers in compliance with Good Pharmacy Practice (GPP) standards.

Pharmacist Assistant (Post-Basic) at Clicks Pharmacies & Retail Pharmacy Locum Services (2022-01 – Present)

Accurately prepared and dispensed high-volume prescriptions while consistently maintaining Good Pharmacy Practice (GPP) compliance. Leveraged commercial stock system utilities for active inventory replenishment, executed daily cycle counts, managed cold-chain medical inventory, and provided empathetic counseling to retail clients, with specific emphasis on elderly and chronic care medication counseling.

Pharmacist Assistant (Post-Basic) at Ndwedwe Community Health Centre (CHC) (2022-01 – 2022-12)

Fulfilled core institutional pharmacy roles within a high-pressure public sector infrastructure. Systematically executed QPB stock system tracking rules to oversee public drug reserves, reconciled Schedule 5 and 6 registers under strict supervision, handled bulk chronic dispensing unit distributions, and utilized therapeutic patience to manage massive daily lines of ambulatory and geriatric patients.

Ward Attendant (ICU Department) at Mount Edgecombe Life Hospital (2012-01 – 2015-12)

Maintained a hygienic, fully stocked, and highly organized environment within the Intensive Care Unit. Coordinated closely with critical-care nursing staff and clinical practitioners to handle delicate medical settings, execute infection-prevention protocol sets, and provide basic, compassionate physical care adjustments to vulnerable patients.

Cash Office Assistant at Game (Gateway Retail Branch) (2008-01 – 2011-12)

Administered comprehensive fiscal tracking logs, performed extensive point-of-sale registers reconciliation, balanced cash drawers, and produced detailed auditing summaries, cementing a baseline of strong data precision and clerical accuracy.

Post-Basic Pharmacist Assistant Certificate in Pharmacy – Buys Academy (2022-01)

CPTD Course in Early Childhood Development – Embury Institute for Teacher Education (2016-01)

Certificate in Home-Based Health Care in Health Care – The South African Red Cross Society Academy (2014-01)

HIV and AIDS Counselling Certificate in HIV/AIDS Counselling – Life Line Durban (2009-01)

Senior Certificate / Grade 12 Matriculation in General Education – Nkosinathi High School (2007-01)