Nicky Morake
Claims Manager
Talent
Centurion, City of Tshwane Metropolitan MunicipalityMember since December 3, 2023
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About
To secure a responsible career opportunity, to fully utilize my training and skills, while making a significant contribution to the success of the company. Excellent communication skills enable me to collaborate with clients, stakeholders, and cross-functional teams to deliver high-quality results.
Experience
DISCOVERY INSURE LIMITED
CLAIMS TEAM MANAGER | JUNE 2022 - CURRENT
- Manage the claims team and ensure they are meeting targets and providing excellent customer service.
- Handling of performance related issues and disciplinary matters.
SA TAXI DEVELOPMENT FINANCE
CLAIMS MANAGER | MAY 2020 – MAY 2022
- Prevent claims Leakages, and on an ongoing basis identify process improvements in order to contain and reduce costs.
- Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
OUTSURANCE
CLAIMS TEAM MANAGER | OCTOBER 2016 – APRIL 2020
- Prevent claims Leakages, and on an ongoing basis identify process improvements in order to contain and reduce costs.
- Manage the claims team and ensure they are meeting targets and providing excellent customer service.
