Nicole Banda

Process Lead - Reckitt Benckiser

(2025-10)

Analyse production and operational data using Excel and Power BI to identify trends, improve KPI performance and support business decision making.
Developing innovative solutions geared towards improving processes
Identifying, prioritizing and eliminating process losses
Building the process capability and control
Defining equipment standards, leading process benchmarking and reapplication
Building capability to do technical troubleshooting and process improvement
Ensure accurate recording, categorization, and analysis of data using OEE and line loss analysis.
Develop and maintain operational reports and KPI dashboards for production performance monitoring.
Maintain high data quality and reporting accuracy across manufacturing processes.
Execute daily plans and report on previous 24-hour performance.
Maintain and update process documentation, templates, and reports with appropriate revision control to ensure compliance and standardization
Transfer knowledge of DMS and problem-solving tools to different stakeholders
Facilitate production planning activities to minimize waste, write-offs, and inefficiencies during process changes.
Manage and organize project data, SharePoint repositories, and documentation systems to support team accessibility and governance

Assistant Validation Officer - Reckitt Benckiser

(2022-11 - 2025-09)

Led comprehensive factory validations for New Bar Soap line (BM) and Shosholoza installations, including equipment commissioning (IQ/OQ/PQ/PV), ensuring compliance and operational readiness.
Directed process validations for new formula introductions and innovations (Polish & Aerosol plants), strengthening product quality and consistency.
Support innovation and continuous improvement initiatives, contributing to NPD/EPD project execution.
Partnered with External Manufacturing Organisations, providing validation protocols, execution leadership, and detailed outcome reports.
Developed and maintained the factory validation master plan and matrix, streamlining workflows and ensuring timely project delivery.
Identified and eliminated process inefficiencies, implementing CAPA plans to reduce risks and support operational improvements.
Worked closely with production and quality teams to align validation activities with operational schedules and standards.
Conducted deviation investigations and root cause analyses, implementing corrective actions to prevent recurrence.
Monitored and evaluated process performance, introducing new approaches that improved efficiency and reduced waste.
Successfully transferred JB units onto the Gijima line, increasing production volume by 49%.

Technical Support - Reckitt Benckiser

(2024-06 - 2024-09)

Issued Technology Transfer documentation at each project stage, ensuring accuracy and compliance.
Coordinate cross-functional projects from initiation to execution, including scope definition, timeline tracking, and delivery management. Facilitated TT2 and TT3 meetings, working closely with cross-functional teams to introduce and embed improved practices.
Managed secure digital signing processes via Adobe Sign, ensuring efficient documentation flow.

Plant Operator - Reckitt Benckiser

(2022-01 - 2022-10)

Operated and monitored production and packaging equipment, ensuring adherence to safety and quality standards.
Supported troubleshooting activities to minimize downtime and optimize line performance.
Contributed to waste reduction initiatives by identifying inefficiencies in packaging operations.

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