Nicolette Jaftha

Experienced Cost/Stock Controller and Procurement Officer with 10+ years in hospitality industry management. Specialized in inventory control, procurement processes, vendor management, and financial reconciliation. Proven expertise in order management, supplier negotiations, and stock control across food & beverage, housekeeping, and administrative departments.

Cost Controller & Admin Clerk at Winchester Boutique Hotel by Newmark Hotels and Lodges (2022-10 – 2026-01)

Managed procurement processes, cost control, and administrative operations

• Purchase orders and order placement
• Arranging courier services and packaging
• Follow up with suppliers and courier companies
• Oversee procurement processes and negotiate contracts
• Monitor pricing trends for cost competitiveness
• Establish and manage procurement budgets
• Daily banking reconciliations and credit card recons
• Responsible for 10th day stock takes

All Rounder (casual) – Waitress, Room Service attendant, Mini-Bar attendant at Radisson Blu Hotel Waterfront (2021-01 – 2022-09)

Multi-role hospitality position

• Waitress duties
• Room service attendance
• Mini-bar operations

Self Employed at Own Business – Self employed (2020-09 – 2021-01)

Self-employment venture

Cost Controller & Admin Clerk at Commodore & Portwood Hotel (2016-12 – 2020-09)

Full cost control and administrative responsibilities for multiple departments

• Responsible for all orders and requisitions for F&B, Housekeeping, Front office and Back office
• Check received stock against orders
• Ordering food, beverages, and stationery
• Daily bar and room service variance reports
• Obtain quotes from various suppliers
• Responsible for 10th day stock takes
• Inventory inputs and reconciliation with suppliers

Assistant Cost Controller at President Hotel (2016-10 – 2016-12)

Cost control support for F&B department

• Responsible for all orders and requisitions for F&B department
• Check received stock against orders
• Ordering food, beverages, and stationery
• Daily bar and room service variance reports
• Get quotes from various suppliers
• Responsible for 10th day stock control

Head Office Procurement Assistant at Western Province Caterers (2016-04 – 2016-10)

Procurement support at head office

• Purchase orders
• Placing orders
• Arranging courier services
• Packaging courier parcels
• Ensuring all back orders are received
• Follow up with suppliers and courier companies

Cost & Stock Controller at Inn on the Square Hotel (2012-12 – 2016-04)

Comprehensive cost and inventory control for multi-department hotel operations

• Daily orders of food, wine, and chemicals for F&B department
• Chemicals and amenities for housekeeping department
• All stationery procurement for company and departments
• Get quotes from various suppliers
• Investigate price differences
• Capture invoices on Excel and Pastel systems
• Variance reports on prices and quantities
• Daily banking and credit card reconciliation
• Float checks throughout the month
• Weekly and monthly stock takes

Shop Steward / Banqueting All-Rounder at Inn on the Square Hotel (2013 – 2015)

Multi-role banqueting department responsibilities

• Acting banqueting manager
• Banqueting waitron
• Banqueting coordinator
• Banqueting cleaner
• Banqueting chef
• Organize functions with clients
• Set-up coordination
• Food menu planning with clients
• Stock and staff coordination

Grade 11 in General Education – Phoenix Secondary School (1997)