Nicolette Shezi

Qualified and experienced beauty therapist with over 5 years in the industry, offering a wide range of beauty treatments and therapies. Holds a VTCT Level 2 Diploma in Beauty Specialist Techniques. Adept at delivering excellent customer service, performing treatments with precision, and training others in beauty therapy. Strong communicator and team player with a passion for wellness and aesthetics.

Front Assistant at Orchid Day Spa (2024-11 – Present)

• Welcome clients, schedule appointments, and provide front-desk support
• Handle payments and promote spa services and products
• Assist with maintaining a clean and calming reception area

Beauty Therapist at Spa Durban (2024-01 – 2024-11)

• Performed beauty therapy treatments including massages, facials, waxing, and nail care
• Provided high standards of hygiene and client care
• Promoted relaxation and wellness through customized treatments

Facilitator at POW Academy (2022-01 – 2023-12)

• Deliver comprehensive training on Beauty Therapy modules in line with syllabus standards
• Prepare and present lesson plans, course materials, and practical demonstrations
• Assess trainee performance through exams, assignments, and hands-on evaluations
• Support students' academic and practical development for industry readiness

Waitress at Kudta, Wilson's Wharf (2020-01 – 2022-12)

• Provided high-quality customer service in a fast-paced restaurant environment
• Managed food and drink orders, upselling specials and handling payments
• Maintained clean and organized table settings and adhered to hygiene protocols
• Collaborated with kitchen and serving teams to ensure efficient service delivery

Beauty Consultant at Edgars (2019-01 – 2020-12)

• Recommended beauty products tailored to customer needs
• Achieved sales targets while maintaining accurate transaction records
• Conducted product demonstrations and advised on application techniques
• Managed stock levels and assisted with restocking and displays

Hostess at Rocomamas (2018-01 – 2019-12)

• Greeted and seated guests, managed reservations, and waitlists
• Ensured an inviting atmosphere and assisted with special needs guests
• Maintained front-of-house cleanliness and supported team with guest requests

Diploma in Beauty Specialist Techniques – KZN Beauty Training Institute (2022)

Course in Basic Nail Course – Signature Beauty Academy (2021)

National Senior Certificate in Matric – Port Shepstone Secondary School (2016)