Nikesh Dookey

A highly committed and intelligent young professional, offering amongst other things: Knowledge of SAP, CRM, Quick Books, VIP and Sage Systems. Exposure in IT (Technical Support). Completed with a National Senior Certificate. Fluent with the following Languages: IsiZulu, English, and Afrikaans.

Technical Support Agent at MSD (2011-01 – 2012-12)

Temporal employment during school holidays. Reporting to Technical Supervisor.

• Generating reports (system analysis report)
• Data manipulating, testing new system
• Following up and testing processes
• Overseeing SAP payroll systems
• Project Management (in SAP)

Packaging Operator at Nu Brands SA (2013-12 – 2020-12)

Permanent employment. Reporting to Floor Manager.

• Machine Operation & Line Setup: Start up and shut down packaging equipment safely
• Load raw materials, films, labels, and boxes into machines
• Adjust machine settings, speeds, and alignments
• Perform equipment changeovers when switching product types
• Clear minor jams, blockages, and misfeeds
• Quality Control & Inspection: Inspect finished packages for seal integrity, proper weight, and correct labeling
• Reject and remove defective items or faulty packaging from the line
• Verify code dates, batch numbers, and print alignment
• Record production outputs, material waste, and machine downtime
• Safety & Maintenance: Follow plant safety rules, wear required personal protective equipment (PPE)
• Perform routine cleaning and basic preventative maintenance on machinery
• Keep the workspace clean according to sanitation or Good Manufacturing Practices (GMP)
• Stack, wrap, and palletize finished goods for the warehouse

Water Treatment Operator at Nu Brands SA (2021-01 – Present)

Permanent employment. Reporting to Water Treatment Manager.

• System Monitoring and Control: Read dials, meters, and computer screens (like SCADA systems) to track water flow
• Watch for alarms or system changes
• Open and close valves and switch on pumps to move water through filters and tanks
• Adjust treatment steps for coagulation, filtration, and disinfection
• Testing and Quality Control: Gather water samples from different stages of the treatment process
• Test water for pH balance, cloudiness (turbidity), and chlorine levels
• Change chemical feed rates based on lab test results
• Make sure clean water meets local and national health standards
• Equipment Maintenance: Inspect motors, tanks, valves, and pipes on regular rounds
• Clean filter beds, basin walls, and chemical feed units
• Fix minor machine issues or replace broken parts
• Call and work with repair mechanics for major problems
• Records and Safety: Write down gauge numbers, test results, and chemical amounts used in daily logs
• Fill out compliance reports for government health groups
• Follow strict safety rules when handling dangerous chemicals like chlorine
• Handle emergency responses during power loss or equipment failure

National Senior Certificate – Diversity High School (2013)