Nikiwe Mpanza
Coffee Shop Attendant and Cashier
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About
I am an ambitious man who is prepared to achieve the desired goals of the job description. Dedicated and customer-focused Coffee Shop Attendant and Cashier with experience in fast-paced café environments. Proficient in providing exceptional customer service, handling cash transactions, and maintaining a clean and inviting atmosphere.
Skilled in preparing a variety of coffee beverages and food items, while ensuring compliance with health and safety standards. Effective communicator with a strong ability to build rapport with customers and work collaboratively in team settings.
Experience
Cashier at Cane Driving Range (2023-09 – Present)
- Preparing and serving coffee and snacks.
- Processing orders and handling cash using a computerised till system.
- Daily cashing up.
Coffee shop attendant at Cane Driving Range (2023-02 – 2023-09)
- Took orders for customers and handled payments.
- Managed call in drink orders.
- Created beverages according to customer specifications.
- Cleaned coffee makers each day
Golf course attendant at Cane Driving Range (2023-09 – Present)
- Delivering exceptional service by assisting golfers with equipment and beverage requests.
- Organising and maintaining golf cart storage for efficient daily operations.
- Ensuring a consistent supply of range balls by regularly cleaning the driving range.
- Managing the check-in process for golfers, enhancing their overall experience.
- Monitoring golfer satisfaction, addressing concerns proactively to ensure guest loyalty.
- Assisting guests in preparing for their rounds, providing a welcoming atmosphere.
- Maintaining golf carts in safe, clean condition to ensure optimal performance.
Education
Grade 11 – Skhuthele High School (2009)
