Head Bartender - Harry's Beach Bar - Camps Bay
(2024-10)
- Delivered exceptional customer service in creating new cocktails with the business and assisting others with any help needed
- Engaged with customers and also providing excellent team work
- Stock Counting and Stock Recounting everyday
- Cleaned and organised the bar area in keeping with the restaurant philosophy, cultures and standards of excellence
- Led cocktail menu development and staff training at Harry's Beach Bar, enhancing customer satisfaction and increasing sales by 20% through efficient bar operations and high-quality beverage service.
Bartender - Grand Pavilion - Sea Point
(2022-09 - 2024-10)
- Prepared and served beverages promptly to ensure consistent quality and enhance customer satisfaction.
- Maintained cleanliness and organization of the bar area to uphold health and safety standards.
- Monitored inventory levels and coordinated supply orders to prevent shortages and optimize cost efficiency.
- Engaged with customers to provide personalized recommendations, fostering a welcoming atmosphere and repeat business.
- Collaborated with team members to streamline service flow, reducing wait times during peak hours.
Customer service Rep - CCI Contact Centre
(2022-03 - 2022-08)
- American International company inbound customer and booking changes or exchange flight tickets.I would also set class changes on customers request, whether it's Economy and Business class.Working rotational Shifts .
Bartender - The Vineyard Hotel - Newlands
(2025-10 - 2026-12)
- Prepare and serve a variety of beverages promptly to maintain high customer satisfaction and efficient bar operations during peak hours.
- Maintain cleanliness and organization of the bar area to comply with health and safety regulations and ensure a safe environment for patrons.
- Monitor and manage inventory levels to prevent shortages and reduce waste, supporting cost-effective bar management.
- Engage with customers to provide personalized drink recommendations, enhancing guest experience and encouraging repeat visits.
- Handle cash and electronic transactions accurately to ensure smooth financial operations and minimize discrepancies at closing.
