Ningie Ndlovu

Campaign: Talktalk (UK)

Customer service Technical support Agent, Promoted to TL at Contact center (2016-10 – 2018-11)

Campaign: Talktalk (UK)

• Promoted to TL on 2017-06-05
• Contract ended

Outbound sales at Talksure Contact center (2019-03 – 2019-11)

Medical insurance. Campaign: Elixi health (Local)

• Better salary offered

Inbound & outbound sales at Telesure investment holdings (2019-12 – 2023-05)

Long term insurance. Campaign: 1life

• Opportunity for growth

Inbound & outbound sales at Discovery connect distribution (2023-07 – 2024-06)

Medical aid. Campaign: Discovery

• Resigned due to the death of my partner

Inbound Sales & Retentions, Admin at Concentrix (2024-02 – 2025-10)

Capturing clients order. Campaign: Comcast USA

• Campaign closed (Retrenchment)

External & Internal Sales representative, Admin at Urban Foods (2026-01 – Present)

Capturing customers orders

• Follow up with existing clients & generating new business
• Pursuing a role with clearer growth path and full benefits

High school diploma in English, Isizulu, Maths literacy, Life orientation, Business study, Hospitality, Travel & tourism – Sea cow lake secondary (2015)

NQF 5 in Human Resource – IQ Academy

RE5 in Business in Long term insurance and health – Moonstones school of excellence (2021)