Nisha Deonarain
KEY HOLDER | SKINCARE ARCHITECT | SKINCARE TRAINER
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About
Results-driven retail professional with extensive experience in skincare, leadership and team development. Currently a Key Holder, Skincare Architect and Skincare Trainer at ARC Stores Gateway, responsible for delivering exceptional customer experiences, driving sales, training teams and upholding the highest operational standards. I am currently in Year 3 of my Bachelor of Commerce (BCom) with a core focus in Human Resource Management, building expertise in people management, organisational development and HR practices to advance my career in the HR field.
Experience
Skincare Architect | Key Holder | Skincare Trainer - ARC Stores Gateway
- Brand communications
- Innovative customer experiences
- Stock merchandising
- Admin
- Cash control
- Assisting in various departments
- House keeping
- Visual merchandising & shoppability
- Stocktakes
- Opening and closing of store
- Supervisory operations
- Till operations & head cashier
- SOP enforcement & audit compliance
- Assisting with Store Financial Report
- First aider
- Training skincare within the KwaZulu Natal region
Private Tutor – Grades 1–9 - Private
- Assisting with Creche learners
Volunteer Work - Fairyland Creche & Hope Academy
- Assisting with Creche learners
- Assisting with Grade 1–8 learners
Store Manager - Superfine Gateway
- Securing open and close
- Training team members
- Payroll
- Reaching targets
- Stock operations
- Visual merchandising
- Admin
- Reporting timeously to superiors
- Customer service
- Giving feedback to staff
- Creating brand awareness
- Stock takes
- Creating future leaders
- Ensuring shoppability is up to standards
- Ensuring housekeeping is on point
Counter Manager - Black Up Gateway
- Driving sales & reaching targets
- Managing paperwork (written & on system – Word, Excel, emails, system operations)
- Ensuring shoppability is in check
- Managing and motivating a team
- Managing daily counter operations
- Ensuring visual merchandising & housekeeping standards are maintained
- Upholding excellent customer service
- Growing clientele base and business
- Stock orders, balancing invoicing
- Maintaining a standard for makeovers
- Communicating with superiors timeously and efficiently
- Eventing and promotions
Beauty Advisor - Clarins – Stuttafords Gateway
- Driving sales & teaching targets
- Managing paperwork (written & on system – Word, Excel, emails, system operations)
- Ensuring shoppability is in check
- Eventing and execution of promotions
Sales Assistant & Cashier - Phoenix Plaza
- Making sure housekeeping is done
- Playing department stock order
- Merchandise & unpacking of stock
- Delivering great customer service
Voluntary Admin - Careplus Ambulance Service / TM Landscaping
- Microsoft Office – spreadsheet / checklist / letters
- Invoicing
Education
Matric - PalmView Secondary (2012)
Bachelor of Commerce (BCom) - Human Resource Management - Richfield
