Sales representative - Tevo pty Ltd (Bennett read) - Durban
(2025-07)
- Promote and sell Tevo products such as appliances, homeware, and cleaning products to customers.
- Assist customers in choosing products that meet their needs and budget.
- Demonstrate product features, benefits, and usage to customers.
- Achieve daily, weekly, and monthly sales targets.
- Build and maintain positive customer relationships.
- Process sales transactions and complete sales documentation accurately.
- Follow up on customer enquiries, orders, and deliveries.
- Keep updated on promotions, specials, and new products.
- Maintain neat and attractive product displays in-store or at promotional stands.
- Handle customer complaints and queries professionally.
- Conduct product demonstrations at events, malls, or exhibitions when required.
- Monitor stock levels and report shortages to management.
- Assist with merchandising and stocktaking activities.
- Prepare sales reports and provide feedback to supervisors.
- Ensure excellent customer service and represent the company professionally.
Sales Representative - Lewis furniture Stores - Durban, KwaZulu-Natal
(2025-02 - 2025-05)
- Assist customers in selecting furniture, appliances, and household products suitable for their needs.
- Promote and sell store products to achieve daily and monthly sales targets.
- Explain product features, prices, warranties, and payment or credit options to customers.
- Build and maintain positive customer relationships to encourage repeat business.
- Process sales transactions and complete all sales documentation accurately.
- Assist customers with credit applications and account enquiries.
- Follow up on customer orders, deliveries, and outstanding quotations.
- Arrange and maintain attractive showroom displays and ensure products are properly priced.
- Keep updated on promotions, specials, and new products available in-store.
- Handle customer complaints and resolve issues professionally.
- Assist with stocktaking, inventory control, and merchandising duties.
- Maintain cleanliness and organisation of the showroom and sales floor.
- Work closely with team members and management to improve store performance.
- Provide excellent customer service and represent the company professionally at all times.
Cotton candy kiosk assistant - Cotton candy vending machine - Durban, KwaZulu-Natal
(2024-12 - 2025-01)
- Operate cotton candy machines safely and efficiently.
- Welcome and assist customers in a friendly manner.
- Take orders and process cash or card payments accurately.
- Maintain cleanliness and hygiene of the kiosk, equipment, and work area.
- Refill stock such as sugar, flavourings, sticks, cones, and packaging.
- Arrange and display products neatly and attractively.
- Promote products and encourage additional sales.
- Assist customers with questions and provide product information.
- Handle customer complaints politely and professionally.
- Count stock and report shortages or damaged items.
- Assist with opening and closing procedures of the kiosk.
- Follow food safety and health regulations at all times.
- Work with team members to ensure smooth daily operations.
Sales Assistant and brand ambassador - The Cotton On Group - South Africa
(2020-10 - 2024-01)
Reference: Ms Tersia Dunn (assistant manager) 0749208967. Reason for leaving: growth and personal development
- Managing daily budgets n KPIs
- The ability to communicate effectively
- The ability to read, write, and perform basic math
- A professional appearance
- A friendly and outgoing demeanor
- A concern for others and a desire to help
- Knowledge of point of sale systems
- Strong customer service skills
- Answering customer questions, providing information, taking and processing orders and addressing complaints
- Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
- Compiling, maintaining and updating company records
- Managing office inventory and working with vendors to ensure the regular supply of office materials
- Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
- Compiling and maintaining records of office business transactions
- Training, onboarding and supervising junior clerks
- Operating office equipment including printers, copiers, fax machines and multimedia instrument
Cashier/Sales Assistant - Durban University of Technology - Durban, KwaZulu-Natal
(2015-01 - 2019-02)
Reference: Ms Nolitha(supervisor)0812749001/0313735829. Reason for leaving: Temporal
- Handling customer complaints, handling transactions, answer queries, processing payment, scan products and create bills, keep checkouts arrears tidy
- It raised my knowledge on how to handle large amount of cash each an everyday and how to handle or address problem from customer.
- To work most of the time without supervisor cashier&barkery assistance - save supermarket - Durban, KwaZulu-Natal
(2013-05 - 2014-08)
Reference: Mr Xolane Nxumalo(supervisor)0724207548. Reason for leaving: Shop closed down
- Customer service, Taking and fulfilling customer orders, managing customer complaints, tracking ingredients expiry dates, monitoring bakery stock, performing additional tasks requested, processing payment by POS using different payments methods.
- To work with customers on daily basis and to understand that as I m working, it not only about work but my life in terms of my experience as well as career.
- I can count money correctly without supervision and I can work extremely under detail. computer skill, ability to work with large amount of cash
Teller /general assistance ( volunteer) - South African. Post office. Verulam - Durban, KwaZulu-Natal
(2012-04 - 2012-06)
Reference: Ms KH Mfeka ( branch manager)0798522979. Reason: volunteer with 3 month fixed contract
- Scanning, copying, cashing, sorting of mail deliver, despatching mail, answer calls. And direct them, faxing, doing day ending report ,help customers on Openning bank accounts, administration duties.
- Learning more on using computers new skill and experience.
- Typing and answering call using lots of office machinery like faxing machine,PC cashier - pick and pay franchise - Verulam, KwaZulu-Natal
(2010-01 - 2012-06)
Reference: Ms Lovashnee Govender (store manager)0325333670
- Process customer purchases using the Point of Sale (POS) system.
- Scan items and ensure prices are captured correctly.
- Handle cash, card, vouchers, and other payment methods accurately.
- Issue receipts, refunds, and exchanges according to store procedures.
- Balance and reconcile the till at the beginning and end of shifts.
- Prepare and manage the cash float.
- Maintain a clean, organised, and hygienic checkout area.
- Assist customers with enquiries and provide excellent customer service.
- Resolve customer complaints politely and professionally.
- Promote store specials, loyalty programmes, and additional products where appropriate.
- Prevent wastage, shrinkage, damages, and incorrect transactions.
- Follow security, hygiene, and safety procedures.
- Operate and clean checkout equipment according to company standard
- Working with customers and to take my job as my university
