Noko Chrishelder

Dedicated and detail-oriented professional with over 10 years of experience in administration, customer service, retail, and call center operations. Proven ability in office administration, order processing, stock control, and customer support. Strong communication, problem-solving, and time management skills with a commitment to delivering excellent service in fast-paced environments.

Customer Service Representative / Order Taker at iContact Call Center

• Answered inbound and outbound customer calls in a high-volume call center environment.
• Accurately took and processed customer orders according to company procedures.
• Resolved customer inquiries and complaints professionally.
• Maintained accurate customer records and followed quality assurance standards.

Admin Clerk at Foodlovers Market (2020-01 – 2025-04)

• Processed invoices and handled administrative duties.
• Maintained stock records and conducted inventory checks.
• Managed office communication and supported daily store operations.

Butchery Supervisor at Foodlovers Market (2019-02 – 2022-12)

• Supervised butchery operations and staff schedules.
• Monitored stock levels and ensured compliance with health and safety standards.

General Worker at Hlomuza Building Construction (2017-01 – 2019-02)

• Performed tiling, plastering, and rhinolite work.
• Assisted construction teams while following safety procedures.

Cashier at Pick n Pay, Outspan Road (2014-02 – 2016-12)

• Handled customer transactions accurately.
• Provided excellent customer service and assisted with merchandising.

NQF Level 2–4 Certificate in Civil and Building Construction – Capricorn FET College (2010 – 2013)

Diploma – Avuxeni Computer Academy (2013-02 – 2013-08)

Grade 12 – Mmamolope Secondary School (2004 – 2009)