Nokubonga Ndongeni

Motivated, hardworking, detail oriented individual with 5 years experience in the customer service industry as a Cashier in a retail organisations and 5 months customer service experience as Loan Consultant. I am looking to secure a position where I can utilise my skills and continue to learn and grow within the organization. I am a fast learner, always eager to take on new possibilities and leadership roles.

With an enthusiastic attitude and commitment to serving as an honorable and hardworking team member.

LOAN CONSULTANT - KWICK FINANCE LOANS

(2025-06 - 2025-10)

Short-term contract

• Interview loan applicants to provide and obtain information of all the required documentation for loan application.
• Review clients financial information including credit histories statements and check affordability.
• Approve and reject loan application based on credit evaluation.
• Inform clients of available loans and credit options as well as the terms of the service.
• Negotiate payment arrangements with delinquent clients.
• Disburse the payment/money to qualify applicants.

CASHIER - BOXER SUPERSTORES

(2018-04 - 2025-05)

• Greet shoppers. Scan items, ask if a customer needs a plastic bag and estimate how many they will need.
• Acknowledged the customer of ongoing promotions and advice it on its purchases where it is necessary.
• Apply discount or coupons & collect payments via cash & bank cards.
• Answering customer queries and assist with cashback requests.
• Keep the working station or check out area clean throughout the day.
• Balance the cash drawer at the beginning and at the end of every shift.

Higher Certificate - ARCHIVES & RECORDS MANAGEMENT - University of South Africa (2020)

Matric - COWAN HIGH SCHOOL (2012)