Nokuthula Mpungose

Dedicated and efficient cashier with over 7 years of experience in retail, general work, and data entry roles. Strong interpersonal skills, a positive attitude, and a proven ability to maintain accuracy in high-volume environments. Skilled in customer service, cash handling, stock management, packing, and data capture. Committed to delivering excellent service and supporting smooth store operations.

Cashier - OK Urban Umhlanga

(2025-11)

• Process customer sales, returns, and refunds using the point of sale system.
• Handle cash, card, and electronic transactions accurately.
• Provide friendly and professional customer service.
• Balance the till at the start and end of each shift.
• Assist customers with product enquiries and locations.
• Maintain a clean and organized checkout area.

General Worker / Packer - Jolly Meats, Musgrave - Musgrave

(2025-08 - 2025-11)

• Packed products neatly and accurately for distribution and sale.
• Assisted with receiving and offloading stock.
• Maintained cleanliness and hygiene in the work area.
• Followed health and safety procedures at all times.
• Supported the team with general daily tasks.
• Organized and arranged products according to instructions.

Cashier - The Farmer’s Choice, Merchandising

(2023-08 - 2025-04)

• Served customers and processed sales, returns, and refunds.
• Received, unpacked, and stocked new inventory.
• Rotated and replaced stock on shelves to maintain product freshness.
• Promoted store products to meet sales targets.
• Filed invoices and kept the store clean and orderly.
• Assisted customers with enquiries and provided support.

Cashier and Shop Assistant - Sweet from Heaven

(2022-11 - 2023-07)

• Assisted in general tasks including cleaning, maintenance, and organization of the workspace.
• Answered customer queries in a professional manner.
• Ordered and monitored stock levels.
• Managed transactions with customers using the point of sale system.
• Filed invoices and kept the store clean and orderly.
• Supported daily operations to ensure smooth service.

Field Agent & Data Capturer - Harambee

(2019-04 - 2021-06)

• Entered financial records and inventory data into databases using specialized software.
• Scanned and digitized documents for electronic storage.
• Verified, categorized, and updated records to maintain data accuracy.
• Maintained confidentiality of sensitive information.
• Assisted with general administrative tasks.
• Communicated with team members to ensure accurate reporting.

Cashier / Store Assistant - Cosmic Candy, Durban - Durban

(2016-10 - 2019-01)

• Handled cash, debit, credit, and check transactions at the point of sale.
• Managed and promoted product displays throughout the store.
• Balanced cash register and provided excellent customer service.
• Organized product pricing and maintained stock rotation.
• Assisted customers with enquiries and purchases.
• Kept the store clean and well presented.

Matric / Grade 12 - Thandolwesizwe High School (2012)