Call centre agent
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I am an energetic and ambitious person who has developed a mature and responsible approach to any ask that undertake or situation that I'm presented with. I am excellent in working with others to achieve a certain objective on time and with excellence. I can also work on own initiative and I can demonstrate the levels of motivation required and under significant pressure. I possess a strong ability to work efficiently and effectively.
Call centre agent - The unlimited
(2022-01 - 2024-03)
I learned to meet sales goals and team work on cold calling outbound call centre agent, handle customer engagement, following the script, build product knowledge, improve product knowledge and solving problems. I was able to promote myself to trainer within 8 days on the dialler and was able to train others as a team leader and reach sales targets together.
Finance intern - Amalgam Autobody Repairs
(2024-04 - 2024-08)
As a finance intern in a motor repairing company I have learned to organize and file client records, communicate their analysis effectively, collaborate with a team of professionals on a goal, learn about new accounting softwares and developing policies and practices for financial management.
Finance intern - South West Gauteng TVET College
(2024-09 - 2025-10)
My duties as a finance intern learning towards obtaining a national diploma in financial management rotating under supply chain management, finance department, creditors and assets.
Matric certificate - Vulanindlela Secondary school (2017-01 - 2020-12)
Financial Management N6 - Financial Management - South West Gauteng College (2021-07 - 2023-06)