Nolitha Pakati

Registered Professional Nurse and experienced Donor Care Officer with a Diploma in Nursing Science, Community, Midwifery & Psychiatry and practical experience in blood donor care, clinical nursing, patient assessment, health education and multidisciplinary healthcare. Currently working as a Donor Care Officer with the South African National Blood Service (SANBS) in East London. Experienced in donor registration, medical screening, eligibility assessment, vital-sign checks, donor support during donation, post-donation health education and handling of blood products.

Known for professional communication, patient-centred care, sound judgement and the ability to work effectively under pressure.

Donor Care Officer - South African National Blood Services - East London

(2025-04)

• Assist with the day-to-day supervision and coordination of clinic operations.
• Coordinate and support staff to ensure that donor clinics operate efficiently and according to SANBS procedures.
• Allocate duties and monitor staff performance during donor collection sessions.
• Provide guidance and support to Donor Care Officers and other clinic staff regarding donor care and clinical procedures.
• Monitor donor flow, waiting times and clinic productivity to support efficient service delivery.
• Assist in achieving daily blood collection targets while maintaining quality and donor safety.
• Ensure compliance with SANBS policies, clinical procedures, health and safety requirements and quality standards.
• Monitor the availability and appropriate use of clinical equipment, supplies and consumables.
• Assist with the identification and management of donor reactions and clinical incidents, escalating matters where necessary.
• Ensure accurate completion of clinical, donor and operational documentation.
• Assist with the resolution of operational and donor-related queries and complaints.
• Support the maintenance of a professional, safe and donor-centred environment.
• Assist with staff orientation, coaching and on-the-job guidance where required.
• Communicate operational issues and clinic performance matters to the relevant management.
• Assist with maintaining infection prevention and control standards within the clinic.

Donor Care Officer - South African National Blood Services - Kempton Park

(2024-09 - 2025-04)

Transfer to EC

• Assist with the day-to-day supervision and coordination of clinic operations.
• Coordinate and support staff to ensure that donor clinics operate efficiently and according to SANBS procedures.
• Allocate duties and monitor staff performance during donor collection sessions.
• Provide guidance and support to Donor Care Officers and other clinic staff regarding donor care and clinical procedures.
• Monitor donor flow, waiting times and clinic productivity to support efficient service delivery.
• Assist in achieving daily blood collection targets while maintaining quality and donor safety.
• Ensure compliance with SANBS policies, clinical procedures, health and safety requirements and quality standards.
• Monitor the availability and appropriate use of clinical equipment, supplies and consumables.
• Assist with the identification and management of donor reactions and clinical incidents, escalating matters where necessary.
• Ensure accurate completion of clinical, donor and operational documentation.
• Assist with the resolution of operational and donor-related queries and complaints.
• Support the maintenance of a professional, safe and donor-centred environment.
• Assist with staff orientation, coaching and on-the-job guidance where required.
• Communicate operational issues and clinic performance matters to the relevant management.
• Assist with maintaining infection prevention and control standards within the clinic.

Professional Nurse (Mental Health) - Gauteng Department of Health - Esangweni Clinic

(2021-09 - 2024-08)

• Conduct follow-up visits and medication reviews for mental health patients.
• Facilitate admission and assessment of newly diagnosed mental health patients for psychiatric review.
• Work within a multidisciplinary team including psychiatrists, psychologists, social workers and occupational therapists.
• Assess patients, provide appropriate referrals and monitor treatment progress.
• Administer medication and monitor patients for complications.
• Follow up with patients to support treatment compliance.
• Draw bloods as ordered by the psychiatrist.
• Provide health education during patient visits.

Professional Nurse - Gauteng Department of Health - Tembisa Hospital

(2020-02 - 2021-08)

• Worked in a 40-bed ward and provided nursing care to admitted patients.
• Recorded and implemented doctors’ orders following ward rounds.
• Administered IV medication and monitored patients for complications.
• Delegated duties to junior staff and supervised ward activities.
• Prepared ward reports and reported to the Matron on duty.
• Monitored side effects and informed doctors when required.
• Performed ward administration and maintained patient advocacy.

Professional Nurse - Gauteng Department of Health

(2017-06 - 2020-01)

• Consulted with acute and chronic patients for clinical assessment and medicine reviews.
• Conducted head-to-toe examinations, history taking, planning, treatment and evaluation.
• Diagnosed, treated and referred patients when necessary.
• Provided pre- and post-test HIV counselling.
• Collected blood specimens and followed up on results.
• Administered medication and oral injections.
• Provided health education on treatment compliance.

Nursing Diploma - Nursing Science, Community, Midwifery & Psychiatry - Ann Latsky Nursing College (2016)

Matric - Port St Johns High School (2002)