Noluthando Mbatha
Reliable and results-driven team member with 2+ years' experience in customer service, cash handling, education support, and electoral administration
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About
Reliable and results-driven team member with 2+ years' experience in customer service, cash handling, education support, and electoral administration. Proven accuracy in data capturing, POS operations, and record-keeping with a track record of zero errors. Strong communicator fluent in English and Zulu.
Seeking Admin
Clerk, Cashier, Customer Service, or Data Capturer roles in Standerton/Secunda area.
Experience
Crew Member - McDonald's Standerton - Standerton
(2024-11 - 2025-12)
- Prepared food items to McDonald's quality standards while adhering to strict food safety procedures
- Delivered fast, friendly customer service at front counter, drive-thru, and table service
- Operated POS system for cash, card, and voucher transactions with daily accuracy
- Performed deep cleaning and sanitation of kitchen and dining areas to maintain hygiene compliance
Cashier - Boxer Super Store Standerton - Standerton
(2024-03 - 2024-11)
- Delivered 5-star customer service while processing up to R20,000 in daily sales with 99.9% accuracy
- Handled cash, credit card, and voucher transactions, reconciling till with zero discrepancies each shift
- Trained 2 new cashiers, cutting onboarding time by 30% while maintaining service standards
- Maintained integrity and reduced queuing times during peak trading hours
Education Assistant - Zizuzele Primary School
(2023-03 - 2023-09)
- Supported 35 learners daily, boosting reading fluency scores by an average of 15% through one-on-one reading sessions
- Assisted teachers with lesson planning and record-keeping, streamlining paperwork and saving 2 hours per week
- Implemented a classroom behaviour reward system that reduced disruptions by 20%
Electoral Officer - IEC Dannhauser, Local Community
(2021 - 2021)
- Assisted with voter registration process for over 500 applicants with zero errors
- Maintained order at polling station, ensuring a smooth voting experience for all participants
- Verified ID documents and captured voter data accurately under pressure
Education
National Senior Certificate - Mnyamande Sec School, Newcastle (2018-12)
