Personal Assistant to Managing Member / Financial Assistant
Makone Consulting Engineers (Pty) Ltd
January 2021 – Present
- Provide high-level administrative support to the Managing Member.
- Manage executive calendars, appointments, and meeting schedules.
- Coordinate travel arrangements including flights, accommodation, and transportation.
- Prepare reports, presentations, and professional documentation.
- Handle incoming calls, emails, and official correspondence.
- Maintain confidential files, records, and documentation systems.
- Assist with financial administration including budgets and financial reports.
- Support preparation of financial statements and payroll processing.
- Manage company payments and financial obligations.
Reason for Leaving: Seeking career growth and opportunities to take on greater responsibilities.
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Receptionist
BMW Cedar
2019 – 2020
- Managed front desk operations and provided professional client reception.
- Answered incoming calls and directed inquiries appropriately.
- Captured and updated customer data in company systems.
- Assisted administrative staff with office support tasks.
- Maintained professional customer service standards.
Reason for Leaving: Contract completed.
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Financial Advisor
Old Mutual
2015 – 2016
- Provided financial advice and insurance solutions to clients.
- Sold financial products and maintained client relationships.
- Assisted clients with policy queries and account management.
- Prepared daily and monthly sales reports.
- Maintained accurate client records and documentation.
Reason for Leaving: Took time off to start a family.
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Retentions & Data Capturing Administrator
Cell C
2013 – 2015
- Assisted customers with account queries and contract upgrades.
- Retained customers by resolving service concerns effectively.
- Captured and updated customer information in company systems.
- Maintained administrative documentation and records.
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Freight Forwarding Administrator
Ceva Logistics
2012 – 2013
- Managed documentation and filing related to logistics operations.
- Tracked shipments and updated delivery information.
- Communicated with suppliers and clients regarding orders.
- Assisted in resolving logistics issues to ensure timely delivery.
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IT Service Desk Administrator
JD Group
2009 – 2012
- Provided first-line IT support and call logging.
- Assisted users with troubleshooting technical issues.
- Maintained service records and generated reports.
- Prepared meeting minutes and documentation.
- Supported office administration and filing processes.
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