Nomcebo Dumisa
Operator and Booth controller
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About
I was assisting customers with their inquiries, solving problems, and ensuring they have a positive experience. Also answering questions, offering service information, and resolving any issues that arise or that customers faced. The job that I was doing required good communication, patience, and the ability to handle customer concerns professionally, and I was able to do that and while I was providing customer service, I gained more knowledge of how to talk to customers.
Experience
Operator and Booth controller - Gold Circle
I was assisting customers with their inquiries, solving problems, and ensuring they have a positive experience. Also answering questions, offering service information, and resolving any issues that arise or that customers faced. The job that I was doing required good communication, patience, and the ability to handle customer concerns professionally, and I was able to do that and while I was providing customer service, I gained more knowledge of how to talk to customers.
Education
Bachelor of Science - Biological science - University of KwaZulu-Natal (2023 - 2025)
Grade 12 (Matric) - Sibanisakhe High School
