Nomcebo Mthethwa

Enthusiastic and self-motivated professional with hands-on experience in hospitality, caregiving, and administration. Known for a strong work ethic, adaptability, and adherence to health and safety standards. Eager to contribute to a dynamic team with excellent communication and customer service skills.

Waitress - Tempo Luxury Restaurant

(2023-12)

• Greeted and seated customers in a friendly and timely manner
• Presented menus, explained daily specials, and answered questions about menu items
• Took accurate food and beverage orders and relayed them to the kitchen and bar
• Ensured orders were delivered promptly and correctly, checking for quality and presentation
• Maintained the cleanliness of tables, dining areas, and service stations
• Handled customer complaints professionally and ensured guest satisfaction
• Processed bills, handled cash and card transactions accurately

Caregiver - Mothaw Haven

(2022-06 - 2023-07)

• Assisted clients with daily personal care, including bathing, dressing, and grooming
• Provided companionship and emotional support to promote mental well-being
• Monitored and recorded clients' physical and emotional health
• Assisted with mobility and physical therapy exercises
• Prepared nutritious meals and assisted with feeding when necessary
• Administered medication as prescribed and tracked dosage schedules

Waitress - Julio's Umhlanga Restaurant

(2018-01 - 2019-02)

• Handled customer complaints professionally and ensured guest satisfaction
• Processed bills, handled cash and card transactions accurately
• Upsold menu items to maximize revenue
• Collaborated with kitchen and bar staff to ensure smooth service flow
• Followed all food safety and hygiene standards

Administrative Assistant - ZA Gear (Pty) Ltd

(2011-03 - 2012-09)

• Managed office operations, including filing, data entry, and document management
• Answered phone calls, responded to emails, and handled general inquiries
• Scheduled meetings, appointments, and maintained staff calendars
• Prepared reports, presentations, and correspondence for internal use
• Maintained accurate records of staff, clients, and suppliers

Vital College Students

Matric - Impande High School