Non-Executive Director, Governance Risk and Compliance - AfriFundLink
(2026-03)
- Provide independent board-level oversight of governance, risk, and compliance frameworks aligned to statutory requirements and best practice standards
- Contributed to the development of an enterprise risk register and board reporting
- Conducted a review of the organisation's bylaws and provided a written legal opinion
- Designed and delivered a board member induction programme and recommended governance improvements
- Built an interactive HTML dashboard linking organisational goals to quarterly KPIs, budget allocations, and risk ratings across a three-year planning horizon
- Developed an operational fundraising plan and Excel-based tracker template to support capital raising activities in accordance with governance & risk mitigation measures
- Participating in strategic initiatives including fundraising pipeline development and stakeholder engagement
Head of Legal and Innovation - BLNC Holdings
(2026-01)
Legal, Governance and Advisory
- Established and operationalised legal, compliance, and governance frameworks for a startup environment, ensuring alignment with POPIA and GDPR requirements
- Advise on commercial agreements, ensuring alignment with regulatory requirements and business objectives
- Led legal drafting on complex, cross border commercial agreements for Crystal Partners to the value of USD 4,500 000; a business within the Beryl Group
- Secured and delivered an independent contractor agreement with SuperAnnotate, a US-based AI technology firm, for legal-domain AI training work
- Established governance documentation including a privacy policy, AI use case log, and compliance frameworks
Head of Legal and Innovation - BLNC Holdings
(2026-01)
Product and Technology Development
- Designed a client-facing Progressive Web Application (PWA) for project milestone tracking and stakeholder engagement, incorporating privacy-by-design and governance-by-design principles
- Built and launched the BLNC Holdings corporate website (blncholdings.co.za), establishing the organisation's digital presence and service delivery platform
- Developed executive KPI and performance dashboards linking strategic objectives, quarterly deliverables, budgets, and risk indicators into a consolidated reporting framework
- Established foundational legal-engineering capabilities through the design of structured data models, governance workflows, and knowledge-management systems to support future automation initiatives
- Designed and deployed technology solutions aligned to operational requirements, regulatory obligations, and long-term scalability objectives
- Evaluated and planned migration to Wazuh open-source SIEM for endpoint security monitoring, allowing for future cybersecurity monitoring scalability
Head of Legal and Innovation - BLNC Holdings
(2026-01)
Operational Efficiency and Cost Architecture
- Implemented open-source-first digital infrastructure strategy replacing multiple commercial SaaS and enterprise tooling dependencies
- Delivered materially lower operational overhead through elimination of external development dependency and licensing layers
- Planned integration for database infrastructure for legal knowledge extraction
- Total estimated first-year infrastructure saving: R37,500–R84,500 against an equivalent commercial technology stack
Legal & Operations Supervisor - Clientele Limited
(2024-02 - 2025-12)
- Managed legal advisory team, consistently delivering >80% average KPI performance across the FY2024/25 cycle
- Drove customer experience overhaul, driving NPS metrics from negative to +46.5% within 12 months and increasing overall satisfaction to 8.0 out of 10
- Introduced structured coaching, capability frameworks, and formal mentorship initiatives, significantly accelerating internal talent progression and institutional performance
- Coordinated cross-functional transformation initiatives, delivering high-level strategic performance insights to senior executive leadership
- Secured an 80% performance bonus allocation based on departmental outcomes and milestone delivery
Media & Marketing Analyst - Clientele Limited
(2023-08 - 2024-02)
- Led Quality Assurance (QA) and regulatory risk reporting for high-impact marketing initiatives, ensuring compliance and informing board-level strategic decisions
- Designed and executed technical training modules and reporting for Marketing QA personnel, significantly upgrading team capabilities and performance baselines
- Contributed directly to strategic budget planning and Cost-Per-Lead (CPL) forecasting models, applying strong commercial and analytical acumen
Uninsured Collections Supervisor - PRIME
(2022-09 - 2023-08)
- Restructured and executed a legacy collections strategy, expanding performance benchmarks from a historical ~R40k over two years to a consistent R150k–R250k per month
- Implemented custom Power BI dashboards to optimize account prioritization protocols and maximize operational recovery efficiency
- Led commercial negotiations and complex dispute resolution processes, solidifying corporate partner relationships and recovery metrics
Legal Claims Supervisor (Recoveries & Indemnities) - PRIME
(2022-02 - 2023-08)
- Achieved a ~70% cost-savings rate on validated insurance claims through the execution of advanced legal strategies and targeted portfolio management
- Authored and deployed legal training programs to expand corporate technical proficiency in South African insurance law
- Supervised internal operational audits to guarantee absolute alignment with South African Insurance Association (SAIA) regulatory requirements
- Secured 100% performance bonus for 2022 year period
Legal Claims Specialist - PRIME
(2020-07 - 2022-01)
- Managed a high-volume corporate litigation portfolio and negotiated structured settlements, ensuring maximum legal compliance and favorable fiscal outcomes
- Evaluated multi-party accident claims and recovery potentials to guide operational decisions and corporate counsel
Market Conduct Consultant - PRIME
(2019-08 - 2020-06)
- Conducted root-cause analyses of institutional complaints and regulatory processes, delivering systemic operational improvements to mitigate organizational risk
- Supervised institutional adherence to FAIS and Ombudsman for Short-Term Insurance (OSTI) guidelines, protecting the entity from regulatory exposure
Commercial & Litigation Attorney - KNT Incorporated
(2017-11 - 2019-04)
- Managed the firm's Telecommunications Law department, successfully doubling billable hours and generating significant revenue
- Exceeded monthly billing target of R350 000 per month to bill between R500 000 - R1 000 000
- Negotiated and drafted complex corporate commercial agreements, including foundational infrastructure contracts with major network operators
Candidate Attorney - Friedland Hart Solomon & Nicholson
(2015-12 - 2017-07)
- Managed legal files independently, appearing in the Magistrate's Court and constructing foundational case strategies in Civil Procedure
