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Dedicated and customer-focused professional with experience in front-of-house operations at Milklane, seeking to leverage strong communication and interpersonal skills to enhance guest experiences. Committed to contributing positively to team dynamics and maintaining high standards of service in a fast-paced environment.
Packer - ShopRite - Newcastle
(2024-12 - 2025-06)
Responsible for efficiently packing products for shipment, ensuring accuracy and quality in order fulfillment. Collaborated with team members to meet daily production goals while adhering to safety and hygiene standards. Conducted final inspections to verify packaging integrity and addressed any issues promptly.
Sales Agent - U-belong - Newcastle
(2025-07 - 2025-11)
Developed and maintained strong relationships with clients to understand their needs and provide tailored solutions. Executed sales strategies to achieve targets, managed customer inquiries, and conducted product presentations. Collaborated with team members to optimize sales processes and improve customer satisfaction.
Cashier, FOH, BOH - Milklane - Newcastle
(2025-12 - 2026-07)
Coordinated front-of-house and back-of-house operations to ensure seamless service delivery. Managed customer inquiries and complaints, maintained cleanliness and organization, and collaborated with kitchen staff to optimize workflow. Assisted with training new employees and implemented best practices to enhance overall guest experience.
Matric - Dedangifunde high school (2020 - 2024) Newcastle
