Event Coordinator/ Business Development & Client Relations - BSA EVENTS (PTY) LTD
(2024-09)
- Develop, grow and manage a diverse client portfolio comprising public and private universities across South Africa, including building and maintaining strategic relationships within the higher education sector.
- Identify, engage and secure new business opportunities by proactively sourcing prospective clients, conducting market research, network and delivering tailored event and branding solutions.
- Build and maintain strong working relationship with University Sport South Africa (USSA), member institutions, sport administrators and university management to support the successful delivery of national university sporting events and related projects.
- Manage the full client lifecycle, from lead generation and proposal development through contract negotiation, project implementation and post-event evaluation.
- Generate new leads through strategic networking, referrals, cold calling, email campaigns, industry events and face-to face meeting with decision-makers.
- Serve as the primary point of contact for clients, ensuring exceptional customer service, timely communication and effective resolution of client queries and concerns.
- Foster long-term client relationships through regular engagement, identifying opportunities for account growth and increased service offering.
- Coordinate and oversee event planning, logistics and operational execution to ensure projects are delivered on time, within budget and to client specifications.
- Collaborate with internal teams, suppliers and service providers to ensure seamless event delivery and consistently high service standards.
- Gather, analyse and implement client feedback to improve service delivery, enhance customer satisfaction and strengthen client retention.
- Prepare quotations, proposal, budgets, reports and contractual documentation in accordance with client requirements.
- Maintain accurate record of sales, activities, client engagement, business development initiatives and performance metrics using CRM systems and reporting tools.
- Monitor industry trends, competitor activity and emerging opportunities within the higher education, sport and events sectors to inform business development strategies.
- Represent the company at conference, exhibitions, university engagements and networking events to strengthen brand visibility and expand the client base
Bookkeeping - Prom Accountants (PTY LTD)
(2024-02 - 2024-08)
Reason for leaving: Substitution period ended when the permanent employee returned
- Bank Reconciliation & Entries
- Income Statements
- Financial Statements
- Monthly payslips
- Monthly UIF Calculations
- IRP5 Salary Schedule Submission
- Maintaining reports of purchases and sales
- Capturing Monthly invoices
- Balance Sheet Files
Finance Clerk Junior - Zebediela Depot (PTY LTD)
(2019-11 - 2023-02)
Reason for leaving: Retrenched
- Bank Reconciliation & Entries
- Petty Cash Reconciliation & Entries
- Creditors
- Inventory control (Stock take)
- Overseeing Inventory audit
- Maintaining reports of purchases and sales
- Capturing Monthly invoices
- Loan Account Entries
- Balance Sheet Files
Finance Clerk - Legend Hospitality Group
(2016-10 - 2019-10)
Reason for leaving: Retrenched
- Bank Reconciliation & Entries
- Petty Cash Reconciliation & Entries
- General accruals
- Creditors
- Asset Transfers
- Asset Journals
- Leave (Reports)
- Salary (VIP Reports)
- Payroll
- In House Accounts
- Capturing Monthly invoices
- Loan Account Entries
- Balance Sheet Files
Debtors Clerk - Legend Hospitality Group
(2015-06 - 2016-09)
Reason for leaving: There was a position open for Finance Junior Clerk
- Ensuring that debtors statements are kept up to date
- Following up on Debtors accounts outstanding
- Debtors queries to follow up timeously
- Ensure that commissions due are paid accordingly
- Completing all schedules required for audit purposes
- Adhering to all deadlines set from time to time
- Filing of all documents in an orderly manner
- Adhering to the 24 hour turn around request policy
- Update contact list on a monthly basis
- Follow up on all deposits for all contracts as per the stipulated contracts
- Pull a monthly arrival list and follow up on deposits
- Allocate all deposits on E-res system
- Allocate and update bank schedule daily with deposit received
- Complete all vendor forms accordingly
Debtors Clerk - Protea Hotel Wanderers
(2014-10 - 2015-03)
Reason for leaving: There was a position open for Finance Junior Clerk
- Ensure that direct bills are received from Front Office and transferred to appropriate accounts
- Debt collection of all overdue debtors as per the standard operating procedures
- Compiling and sending of month end report to relevant parties
- Sending invoices and Statements to all Debtors
- Applying payment in the Property Management System (OPERA)
- General accounting and invoice queries
- Resolve any accounting and invoices queries
- Performing daily banking queries
- Ensure cash up procedure is being enforced and cash up checks are being enforced
Front Office Supervisor - Protea Hotel Wanderers
(2013-06 - 2014-09)
Reason for leaving: There was a position open for Front office Supervisor
- Deal with GUESTS issues and arrange assistance as necessary
- Co-ordinate departure checks
- Prepare Direct Bills
- Delegate duties to STAFF i.e. prepare groups and checks- in all individual bookings
- Dealing with O Status
- Deal with booking enquiries and take reservations
Manager on Duty - Protea Hotel Wanderers
(2012-08 - 2013-05)
Reason for leaving: There was position open for a Manager on Duty
- Dealing with GUESTS comments/requests promptly
- Interacting with GUESTS to receive valuable feedback
- Ensuring hygiene of the hotel is of highest standard
- Motivate and train STAFF
- Implement and control system
- General GUESTS Relations meet and exceed the GUEST expectations
3rd Year Trainee - Protea Hotel Wanderers
(2012-01 - 2012-07)
Reason for leaving: Part of the training had to move to another Protea
- Manager on Duty Trainee
- Night Audit Trainee
2nd Year trainee - Protea Hotel Fire and Ice Melrose Arch
(2011-01 - 2012-01)
Reason for leaving: Part of the training had to move to another Protea
- Reception Trainee
- Maintenance Trainee
- Banqueting Trainee
- Housekeeping Trainee
1st Year Trainee - Protea Hotel Midrand
(2009-01 - 2011-01)
Reason for leaving: Part of the training had to move to another Protea
- Kitchen Trainee (Chef)
- Food and Beverage Trainee (Cashiering and Waitressing)
Orientation Trainee - Protea Hotel Midrand
(2008-01 - 2009-01)
Reason for leaving: Part of the training had to move to another Protea
- Kitchen Trainee (Chef)
- Food and Beverage Trainee (Cashiering and Waitressing)
