Nomhle Ngwengama

I am a dedicated, organized, and methodical Individual. I have good interpersonal skills, I Am an Excellent team worker, and I am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done.

Paralegal (Trainee) - BP Sindane Attorneys

(2022-01 - 2023-12)

• Conducting Legal Research - Paralegals research statutes, case law, and precedents to provide attorneys with the information necessary for building strong cases.
• In-depth research ensures that legal strategies are accurate, well-informed, and supported by reliable and comprehensive evidence from trusted sources.
• Drafting Legal Documents - Paralegals draft contracts, affidavits, and pleadings, ensuring that every document aligns with legal standards and is error-free.
• Meticulous work supports attorneys in preparing cases, enhances procedural efficiency, and reduces administrative burdens, allowing attorneys to focus on critical advisory and litigation tasks.
• Providing Paralegal Services in Client Interaction - Paralegals conduct interviews, gather key client inform.

Waitress - Emnotweni Casino

(2023-01 - 2025-12)

• Greeting and escorting customers to their tables, presenting menu and providing detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Preparing tables by setting up linens, silverware and glasses, informing customers about the day's specials, offering menu recommendations upon request.
• Up-selling additional products when appropriate, providing prompt, courteous beverage refreshment service to casino guests.
• Maintaining accountability for all cash receipts, complimentary charges, drink tokens, etc.
• Professionally conducting telephone calls respectfully and clearly to ensure effective communications between myself and our clients.

Marketing Host - Emnotweni Casino

(2025-12-15)

• Administration – Filling and keeping of registration forms safely to protect all customer`s confidential information.
• Handling of all customer queries and dealing with customer complains in a sufficient way and ensuring our customers always come back.
• Professionally conducting telephone calls respectfully and clearly to ensure effective communications between myself and our clients.
• Conducting data capturing where I ensure accuracy and consistency before storing it in our databases.
• Performing customer registrations whereby I collect essential information from new clients and we ensure to fulfil all fic purposes.
• Perform promotional duties, including but not limited to engaging with customers and potential customers about our services that we are offering and how they can benefit from them.
• Process All Customer requests, changes and queries
• Explain our gaming and any available running promotions
• Use effective sales techniques.

Grade 12 - Jerusalem High School (2015-12)

National Diploma - Legal Assistance - Tshwane University of Technology (2018-01 - 2023-12)