Customer service and compliance
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Customer service representative and compliance speciallist at an international money transfer bank , i help customers open up accounts , take their FICA documents for compliance using compliance bank tools , link new numbers to bank accounts , stop accounts , process and refund .
Dedicated and detail-oriented Compliance Officer with experience in regulatory compliance, risk management, and internal controls within the financial services sector. Skilled in interpreting and applying legislation such as FICA, AML, FATCA, POPIA, and related regulatory frameworks. Proven ability to develop, implement, and monitor compliance programs, conduct internal audits, and provide staff training to ensure adherence to company policies and regulatory requirements.
Strong track record in identifying risks, recommending corrective measures, and maintaining transparent communication with regulatory bodies. Adept at using compliance monitoring tools and working cross-functionally with business units to support ethical practices and mitigate risks.
Matric and AML compliance training assessment certificate
