Nompucuko Gina
Remote Data Entry Operator
Talent
Home BasedMember since June 26, 2026
MS Office (Word, Excel, Outlook)Google Workspace & CRM systemsAttention to detail & accuracyStrong verbal & written communicationActive listening & empathyConflict resolution & problem-solvingCustomer relationship managementTelephone, email & live chat support
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MS Office (Word, Excel, Outlook)Google Workspace & CRM systemsAttention to detail & accuracyStrong verbal & written communicationActive listening & empathy
About
Dedicated and detail-oriented professional with experience in data capture and customer service. Skilled in accurate data entry, database management, and maintaining confidentiality, while providing excellent customer support. Strong ability to communicate clearly, solve problems, and ensure customer satisfaction.
Experience
Remote Data Entry Operator - KGT Consulting - Durban, South Africa
(2018-03)
- Captured and updated large volumes of data with 99% accuracy.
- Entered data accurately into company databases.
- Reviewed and verified data for errors, correcting inconsistencies.
- Assisted with compiling reports and retrieving information.
- Handled confidential data with discretion.
Call Center Customer Service Agent - MTN - Durban, South Africa
(2014-04 - 2018-01)
- Delivered high-quality service, resolving customer queries efficiently.
- Logged interactions and updated customer records in company systems.
- Assisted with billing, account changes, and technical support.
- Maintained a positive and professional tone in all communications.
- Exceeded performance targets for customer satisfaction.
Brand Ambassador - Kaii Communications - Durban, South Africa
(2007-07 - 2014-01)
- Provided feedback on promotional campaigns and suggested improvements.
- Collected contact information for marketing purposes.
- Demonstrated product features to showcase brand benefits.
- Maintained a positive public image for the brand.
- Participated in team meetings and training to improve communication skills.
Education
Diploma - Office Management and Technology - Durban University of Technology
High School - Matric - Hillview Secondary School
Skills
Remote Data Entry Operator
