Nompumelelo Ntaka
Financial Services Operations Graduate.
Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since March 14, 2024
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About
A financial services operations graduate who is eager to learn & gain practical experience and further develop my skills in a professional setting.
Experience
Merchants SA.
- Accounts Management Agent
- Resolve billing and technical issues for an American based client (Comcast Xfinity):
- bill interpretation for the client’s customers in order to understand their accounts, what they pay for and how best to use their services.
- Provide service plans to suite the customer’s needs based on usage and finance.
Mentoring In New Dimensions
•Peer Mentor / Treasurer
•Contributed to learners’ learning, growth and advancement.
- Provided guidance, advice, feedback and support the mentee.
- Oversee the general financial management, keep track of budgets and do financial reports of the of the organization.
Education
University Of Johannesburg
•Diploma In Financial Services Operations
2021 - 2023
