Nompumelelo Ntaka

A financial services operations graduate who is eager to learn & gain practical experience and further develop my skills in a professional setting.

Merchants SA.

• Accounts Management Agent
• Resolve billing and technical issues for an American based client (Comcast Xfinity):
• bill interpretation for the client’s customers in order to understand their accounts, what they pay for and how best to use their services.
• Provide service plans to suite the customer’s needs based on usage and finance.

Mentoring In New Dimensions

•Peer Mentor / Treasurer

•Contributed to learners’ learning, growth and advancement.

• Provided guidance, advice, feedback and support the mentee.
• Oversee the general financial management, keep track of budgets and do financial reports of the of the organization.

University Of Johannesburg

•Diploma In Financial Services Operations

2021 - 2023