Nomshado Ntenga

Dedicated administrative professional seeking to leverage 3+ years of progressive clerical and administrative experience to support organizational efficiency through personnel administration, registry services, and supply chain management in the Public Service environment. Adept at using reservation and property management systems and equipped with strong communication, numerical and interpersonal skills.

Sales Representative at Western Cape (2026-03 – 2026-06)

• 95% of professional engagement with a high volume of individuals daily
• Handled questions, objections with potential donors with 90% of patience and strong interpersonal skills
• Maintained accurate records of donor's information ensuring 98% of data accuracy and confidentiality
• Tracked performance against targets 95% reporting consistency

Administrator at Hluhluwe Mfolozi Park (2024-11 – 2026-02)

• Execute comprehensive administrative processes managing 40+ bookings monthly with 95% accuracy
• Maintain detailed records and databases ensuring 100% compliance with filing protocols
• Process guest registration data and correspondence using computerized systems
• Conduct daily financial reconciliation and statistical reporting procedures
• Coordinate inter-departmental communications and document management
• Operate office equipment including printers, scanners, and computerized booking systems

Receptionist at Midmar Nature Reserve (2023-11 – 2024-10)

• Provided registry counter services handling 100+ customer enquiries daily
• Managed incoming and outgoing correspondence through multiple communication channels
• Maintained accurate reservation records and guest profile databases for 200+ accounts
• Processed document modifications with 24-hour turnaround ensuring legislative compliance
• Generated quotations and prepared administrative documentation for group bookings
• Operated computerized reservation systems and office equipment efficiently

Administrative Intern at Qabuleka Bed and Breakfast (2021-07 – 2021-12)

• Supported administrative operations through clerical duties and data capture activities
• Processed daily invoicing, collecting, and statistical reporting with 100% accuracy
• Implemented filing system improvements reducing document retrieval time by 30%
• Created and maintained organized records supporting operational efficiency objectives
• Operated various office machines including printers, fax machines, and photocopiers
• Collaborated with management on procedural improvements and administrative workflows

Bachelor's Degree in Tourism and Hospitality – University of Zululand (2019 – 2022)

Grade 12 (Matric) – Nkosithandile High School (2014 – 2018)