Nonhlanhla Ngcongo

Professional, dependable, and hardworking candidate with strong experience in retail, hospitality, customer care service, cleaning, kitchen support and general operations. Able to adapt quickly, learn new tasks and working effectively under pressure. Strong communication skills with a commitment to excellent service and teamwork. Holds recognised certificates in computer skills, security, caregiving and code 10 driver's license.

Shop Assistant - Oriental Gift Shop

Duration: Approximately 3 years

• Assisted customers with purchases and product enquires.
• Managed stock, displays and shop cleanliness.
• Handled cash and basic sales transactions.
• Provided friendly customer service.

Kitchen Assistant / Waitress / General worker - Pilgrim Rest (Non-Profit Organisation Project)

Duration: Approximately 8 years

• Assisted with food preparation and kitchen cleanliness.
• Served customers and maintained a welcoming environment.
• Supported daily operations and general duties.
• Worked effectively in a team environment.

Matric/Grade 12 - Siyajabula high School (2012-12)