Nonkululeko Pearl

Reception and Telephonist: Manage the reception area, answer phone calls, and direct visitors Correspondence: Type and distribute letters, memos, and reports Filing and Record-Keeping: Maintain accurate and up-to-date files and records

Admin Clerk (In-service Training) - Department of Education

(2017-08 - 2019-01)

• Reception and Telephonist: Manage the reception area, answer phone calls, and direct visitors
• Correspondence: Type and distribute letters, memos, and reports
• Filing and Record-Keeping: Maintain accurate and up-to-date files and records
• Data Capturing: Capture data onto the department's database or spreadsheet
• Personnel Administration: Assist with personnel administration, including leave management and employee records
• Recruitment and Selection: Assist with recruitment and selection processes
• Employee Relations: Provide support with employee relations, including grievance and disciplinary procedures
• Financial Record-Keeping: Maintain accurate financial records, including invoices, receipts, and expenditure reports
• Budgeting and Expenditure: Assist with budgeting and expenditure management
• Procurement: Assist with procurement processes, including ordering and receiving goods and services
• Circuit Office Administration: Provide administrative support to the circuit office, including managing the office environment and supplies
• Event Planning: Assist with planning and coordinating events, including meetings, workshops, and training sessions
• Travel Arrangements: Make travel arrangements for staff, including booking flights, accommodation, and car rentals
• Maintain Confidentiality: Maintain confidentiality and handle sensitive information with discretion
• Adhere to Policies and Procedures: Adhere to departmental policies and procedures
• Perform Other Duties: Perform other duties as assigned by the supervisor or manager

Educational Assistant - Sethembinkosi Primary School

(2020-12 - 2021-04)

• Assisting teachers with lesson preparation, delivery, and assessment
• Supporting students with learning difficulties, disabilities, or English language barriers
• Helping maintain a positive and inclusive classroom environment
• Providing one-on-one support to students who require extra assistance
• Assisting students with homework, reading, and other academic tasks
• Helping students develop social skills, emotional intelligence, and self-esteem
• Maintaining student records, attendance, and progress reports
• Assisting with school events, activities, and programs
• Performing general administrative tasks, such as photocopying and filing
• Communicating with teachers, parents, and other stakeholders about student progress and needs
• Collaborating with teachers to develop and implement individualized education plans (IEPs)
• Participating in school meetings, training sessions, and professional development activities
• Ensuring student safety and well-being during lessons, breaks, and extracurricular activities
• Reporting incidents, accidents, or concerns to teachers or school administrators
• Maintaining a clean and organized classroom environment
• Assisting with supervision of students during recess, lunch, or after-school programs
• Participating in school-wide initiatives, such as literacy or numeracy programs
• Performing other duties as assigned by teachers or school administrators

Assistant Project Coordinator (Local Government Elections 2021 and National, Provincial Elections 2024) - Independent Electoral Commission (IEC)

(2021-05 - 2024-06)

• Providing administrative support to the Project Coordinators and project team
• Maintaining project records, files and databases
• Preparing and distributing project-related documents, reports and materials
• Assisting with project planning, coordination, and implementation
• Coordinating logistics, travel arrangements and accommodation for Project stakeholders
• Liaison with internal and external stakeholders, including vendors, service providers and partners
• Providing communication support to project stakeholders, including drafting and sending emails, letters, and reports
• Maintaining relationships with stakeholders, including responding to queries and resolving issues
• Assisting with development and dissemination of project-related information and materials
• Assisting with project budgeting, financial planning and management
• Processing invoices, payments, and other financial transactions
• Maintaining accurate and up-to-date financial records and reports
• Obtaining Quotes: Sourcing and obtaining quotes for local-level procurement of goods and services, such as catering for training sessions or local logistical needs
• Running RFQs: Managing the formal RFQ process for specific services (e.g., catering) and ensuring all regional RFQ documents are properly verified and compliant with Supply Chain Management (SCM) policies
• Requisition & Orders: Raising requisitions via IEC systems (such as SAP), informing successful vendors, and supplying them with official purchase orders
• Vendor Management: Liaising with service providers, receiving goods, and matching invoices to ensure timely payments
• Assisting with project monitoring and evaluation activities
• Collecting and analyzing data to track project progress and outcomes
• Identifying and reporting on project risks, issues, and challenges
• Ensuring compliance with IEC policies, procedures, and regulations
• Maintaining confidentiality and handling sensitive information with discretion
• Adhering to relevant laws, regulations, and standards
• Logistical Arrangements: Coordinate logistics for training sessions, including venue booking, catering, and equipment setup
• Material Preparation: Assist in preparing training materials, such as manuals, guides, and presentations
• Participant Management: Manage participant registration, attendance, and evaluation forms
• Feedback Collection: Collect feedback from participants to evaluate the effectiveness of the training and identify areas for improvement
• Record-keeping: Maintain accurate records of training sessions, including attendance, evaluation forms, and feedback
• Electoral staff recruitment
• Contracting
• Processing Payments

Credit Controller / Compliance officer and Receptionist/ Case Administrator - National Bargaining Council for Electrical Industry South Africa

(2025-09 - 2026-02)

• Debt Management: Manage and collect outstanding debts from employers
• Payment Plans: Negotiate payment plans with debtors
• Credit Control Policies: Implement and enforce credit control policies
• Regulatory Compliance: Ensure compliance with relevant laws, regulations, and industry standards
• Audits and Inspections: Conduct audits and inspections to ensure compliance
• Risk Management: Identify and mitigate risks related to non-compliance
• Record-Keeping: Maintain accurate and up-to-date records of debtors and compliance activities
• Reporting: Prepare reports on credit control and compliance activities
• Stakeholder Communication: Communicate with employers, employees, and other stakeholders on credit control and compliance matters
• Policy Development: Assist with developing and updating credit control and compliance policies
• Training and Awareness: Provide training and awareness on credit control and compliance to staff and stakeholders
• Switchboard Operations: Answering multi-line telephone systems, screening calls, taking accurate messages, and responding to general queries
• Visitor Management: Welcoming guests, handling walk-in inquiries from both employers and employees, and maintaining a neat reception area
• Dispute Processing: Consulting with workers or employers and screening labor disputes or compliance issues to ensure they follow the appropriate Labour Relations Act (LRA) procedures
• File Management: Opening and maintaining case files, documenting proceedings, and safely storing physical and electronic records regarding NBCEI regulations and procedures
• Pension/Fund Administration: Assisting with pension, benefit, and levy fund paperwork relevant to the electrical industry
• Document Processing: Typing reports, managing correspondence, and scanning or faxing documents to regional staff and officials
• Compliance Checks: Ensuring all parties adhere to Council agreements and capturing data on internal case management systems

Assistant Project Coordinator (Local Government Elections 2026) - Independent Electoral Commission (IEC)

(2026-02)

• Providing administrative support to the Project Coordinators and project team
• Maintaining project records, files and databases
• Preparing and distributing project-related documents, reports and materials
• Assisting with project planning, coordination, and implementation
• Coordinating logistics, travel arrangements and accommodation for Project stakeholders
• Liaison with internal and external stakeholders, including vendors, service providers and partners
• Providing communication support to project stakeholders, including drafting and sending emails, letters, and reports
• Maintaining relationships with stakeholders, including responding to queries and resolving issues
• Assisting with development and dissemination of project-related information and materials
• Assisting with project budgeting, financial planning and management
• Processing invoices, payments, and other financial transactions
• Maintaining accurate and up-to-date financial records and reports
• Obtaining Quotes: Sourcing and obtaining quotes for local-level procurement of goods and services, such as catering for training sessions or local logistical needs
• Running RFQs: Managing the formal RFQ process for specific services (e.g., catering) and ensuring all regional RFQ documents are properly verified and compliant with Supply Chain Management (SCM) policies
• Requisition & Orders: Raising requisitions via IEC systems (such as SAP), informing successful vendors, and supplying them with official purchase orders
• Vendor Management: Liaising with service providers, receiving goods, and matching invoices to ensure timely payments
• Assisting with project monitoring and evaluation activities
• Collecting and analyzing data to track project progress and outcomes
• Identifying and reporting on project risks, issues, and challenges
• Ensuring compliance with IEC policies, procedures, and regulations
• Maintaining confidentiality and handling sensitive information with discretion
• Adhering to relevant laws, regulations, and standards
• Logistical Arrangements: Coordinate logistics for training sessions, including venue booking, catering, and equipment setup
• Material Preparation: Assist in preparing training materials, such as manuals, guides, and presentations
• Participant Management: Manage participant registration, attendance, and evaluation forms
• Feedback Collection: Collect feedback from participants to evaluate the effectiveness of the training and identify areas for improvement
• Record-keeping: Maintain accurate records of training sessions, including attendance, evaluation forms, and feedback
• Electoral staff recruitment
• Contracting
• Processing Payments

National Senior Certificate - Gamalakhe Commercial High school (2013 - 2013)

National N Diploma - Public Management - Berea Technically College (2019 - 2019)

Certification - Agile Project Management - Alison (2023 - 2023)

Certification Preparation - PRINCE 2 Fundamental Concepts - Alison (2023 - 2023)