Nontando Shembe

Capturing shipping and inventory data. Ensuring delivery (PO) and shipping (SO) confirmations are done timeously. Generating invoices and ensuring clients are billed accurately.

Supply Chain Stock Controller - Intermodal Cargo Solutions

(2020-10)

• Capturing shipping and inventory data.
• Ensuring delivery (PO) and shipping (SO) confirmations are done timeously.
• Generating invoices and ensuring clients are billed accurately.
• Keeping track of inventory and supplies.
• Sending updated stock counts to clients every month.
• Handling bonded cargo and entries.
• Track and ensure deliveries are completed, with supporting POD's.

Non Motor Fullfilment Consultant - Telesure Group Services

(2017-05 - 2018-12)

• Compiling and sending reports to manager
• Liasing with company suppliers and Providing feedback to clients
• Capturing claim statistics on excel

Claims Consultant - Telesure Group Services

(2016-01 - 2017-04)

• Registering claims for clients.
• Prioritising work flow and urgent claims.
• Keeping clients updated on progress of their Claims

Contact Centre Consultant - Telesure Group Services

(2010-10 - 2015-12)

• Assist clients with policy changes and/or Enquiries.
• Maintaining good telephone etiquette at All times
• Ensuring client satisfaction while meeting Company goals and targets.

Call Centre Agent (Telemarketing Division) - Telkom SA

(2006-02 - 2010-07)

• Offering existing Telkom customers products and services to enhance their lines.
• Attending to customer complaints and queries.
• Capturing and processing orders.

Matric Exemption - Mowat Park High School (2004)

BSocSc - Management and Communication Studies - University of Kwazulu Natal (2010)