Call Centre Operator/ Controller - City Bawl Armed Respons
(2021-08-11)
- To attend and serve clients security emergencies
- Receive calls and assist clients to update their information on the database
- Make outgoing calls upon receiving alarm to find out if all in order with the clients
- I have further developed my customer service skills as well as the ability to maintain a positive and professional demeanor when working with clients from different backgrounds
Call Centre Operator/ Controller - Chubb Security
(2014-11-11 - 2020-12-31)
- To attend sand serve clients security emergencies
- Receive calls and assist clients to update their information on the database
- Make outgoing calls upon receiving alarm to find out if all in order with the client
- I have further developed my customer service skills as well as the ability to maintain a positive and professional demeanor when working with clients from different backgrounds
Controller and Receptionist - GForce Security-Icon Building ( Site)
(2011-06-01 - 2013-03-31)
- Responsible for all receptionist tasks, including receiveng guests and handling the phone
- Managed the collection and storage of all video tapes and recording of all incidents with local law enforcement
- Through my job at Icon building I gained experience with receptionist tasks
- Learned how to handle guest in polite manner and to provide a good service
Controller - Hilton Hotel
(2010-12-15 - 2011-03-23)
- Responsible for the security of the hotel
- Managed the storage of the video tapes and controlled the recording all incidents
- In charge of supervising the guards
- Learned how to perform well in job with a lot of responsibility
- Gained experience with managing co-workers and also gained insight into hospitality industry
Cleaner & Examiner - Ellen & Arthur
(2004-10 - 2009-03)
- Responsible for cleaning duties in the canteen, as well as making tea for staff
- Once became an examiner tasked with examining and performing quality control on garments before they were dispatched to stores
- Learned to manage my time and tasks well to reach targets
- Learned to be meticulous in my work to ensure that noistake were made
- Gained experience working in a team
