Nosimo Zikode

A dedicated and driven recent graduate in Bachelor of Social Work degree with Psychology as a major at the University of KwaZulu-Natal. With a profound commitment to academic excellence and a thirst for real-world experiences, I bring a unique, fresh blend of theoretical knowledge and practical acumen. Possessing a steadfast work ethic, adaptability, and a hunger for learning, I offer an enthusiastic and fresh perspective to any task.

Eager to leverage my academic prowess and youthful dynamism, I am poised to excel and contribute significantly in a professional environment. As a dedicated and organized individual with excellent interpersonal skills, I am a good team worker and always keen to learn, ensuring that I remain adaptable and capable of relating to people in all walks of life. Motivational leader and organizational problem-solver with advanced supervisory, team building and client service skills.

Experience stepping into roles and quickly making positive changes.

Social Worker - Gauteng Department of Education. Tshwane South District. - Tshwane South District

(2024-10 - 2025-09)

As part of the EHWP/ EAP team (Employee Health and wellness program/ Employee Assistance program) of the district, I have prioritized the wellness of all District employees.

• Participated in trauma debriefing for individuals affected by natural disasters (including death), supporting clients through initial emotional responses, assessing urgent needs, and coordinating with multidisciplinary teams for follow up care.
• Conducted wellness campaigns in schools under the district.
• Collaborated the department's service provider (which constitutes of professional psychologists, financial advisors, rehabs etc.) to coordinate referrals for clients experiencing housing insecurity, substance abuse, and other challenges.
• Applied Microsoft Office skills (excel included) for documentation and report writing.
• Conducted in-depth research to better understand and address the needs of clients.
• Worked closely senior members to develop and implement effective intervention strategies.
• Demonstrated strong administrative skills in managing caseloads and coordinating client appointments.
• I facilitated individual and group counseling settings.
• Collaborated and assisted in HR department under skills and training development of general workers under the GDE Tshwane South.

Student Social Worker - Merebank High Counselling Clinic

(2023-07 - 2023-11)

• Utilized computer skills for data entry and maintaining client records.
• Conducted successful awareness campaigns.
• Provided support to the administrative team by handling incoming calls, scheduling appointments, and managing email correspondence.
• Assisted with data entry tasks and maintained accurate records.
• Collaborated with team members to ensure efficient office operations.
• Applied Microsoft Office skills for documentation and report writing.
• Conducted in-depth research to better understand and address the needs of clients.
• Provided counseling and psychosocial support to learners experiencing family-related challenges and instability at home.
• Applied principles of the Children's Act 38 of 2005, ensuring that the best interests of the child guided all interventions.
• Advocated for children's rights to protection, care and participation in line with legislative and ethical frameworks.
• Conducted assessments and referred cases requiring additional support to appropriate service providers.
• Worked closely with other student social workers and senior members to develop and implement effective intervention strategies.
• Developed the ability to work effectively with clients from various cultural, racial, and socioeconomic backgrounds and understanding of cultural factors that influence mental health and behavior.
• Facilitated a number of family (learners and their guardian(s)) counseling sessions.

Student Social Worker - King Edward Hospital

(2022-09 - 2022-11)

• Conducted intake interviews with clients to see if they qualified for social assistance programs and what their needs were.
• Helped create educational resources and programs that encourage community involvement and mental health awareness.
• Collaborated with local agencies and organizations to coordinate services and referrals for clients experiencing housing insecurity, substance abuse, and other challenges.
• I possessed deep understanding of ethical guidelines and confidentiality requirements and awareness of legal issues related to counseling, such as mandatory reporting, consent, and client rights.
• Assisted with data entry tasks and maintained accurate records.
• Collaborated with team members to ensure efficient office operations.
• Familiarity with various therapeutic approaches, such as cognitive-behavioral therapy (CBT), psychodynamic therapy and so forth.

Bachelor degree - Social Work - University of KwaZulu Natal (2023)

High School (Matric) - Johannesburg Polytech Institute (2019)