Nosipho Mzinyane

I am a professional, currently having over 7 years customer service and Assistance experience, who initialises and manages relationships with customers. I am open to growth and collaboration with other individuals in bringing quality services and utilising the skills that I possess. I prioritise customers but also prioritise compliance and ethics in the workplace to make sure I give out the best service but also maintain the authenticity of the company.

Assistant Manager - Inkaturah Jewellery

(2016-01 - 2016-08)

• Manage stock control, handle transactions, and ensure security of valuable items.
• Supervise staff, oversee daily operations, and ensure visual merchandising standards.
• Assist customers, drive sales, handle queries, and ensure a high-end shopping experience.

Medical Practice Assistant - Total Care Medical Centre

(2013-04 - 2015-06)

• Maintain patient records, manage billing, process medical aid claims and handle documentation.
• Prepare consultation rooms, assist healthcare professionals and ensure smooth operations.
• Schedule appointments, welcome patients, handle calls, and assist with enquiries.

Personal Assistant - H.B Mphamba Attorneys

(2011-11 - 2013-02)

• Manage the diary, schedules and appointments.
• Prepare documentation, maintain records and organise meetings.
• Assist with tasks, manage printers and handle confidential information professionally.

Call Centre Agent - Shatema Academy

(2008-09 - 2011-10)

• Making inbound and outbound calls with customers in a professional and friendly manner.
• Provide accurate information about products and services.
• Resolve customer complaints and queries efficiently.

Diploma - Medical Practice Management - Oxbridge Academy (2009)

NQF level 3 - walter Cingo High School (2001)