Nosipho Nogaga

I am honest, highly motivated, loyal, willing to learn, going extra mile, working well under pressure and hard working professional who has been consistently praised as a focused employee by co-workers and management. I am also well spoken, flexible, high sense of responsibility with ability to plan and organize. Over the course of years of my career experience, I've developed a skill set directly relevant to the role you are hiring for, including client relations, interpersonal, problem solving, goal orientated, team work and every aspect of my experience.

My objective is to join working environment that will allow me to share my experience, ability and contribute positively to the excellent performance for the organization.

Broker Service Consultant - Old Mutual SA

(2022-06)

• Providing service to advisors via telephone and emails, respond to immediate administration requirements within procedures, capturing data and processing policies for customers (new and existing), doing escalations to the relevant department throughout the company.
• Lastly adhering to service and quality standards.

EPWP Supervisor - City of Cape Town

(2019-08 - 2020-08)

• Capturing new community members data on CCT database and doing updates for existing one's.
• Going to distribution and drives to communities, monitoring range of matters, logging various request, drafting reports and tracking service delivery requests.

Administrator - Lula Credit Solutions

(2015-06 - 2017-12)

• Doing administration work for consumer applications and insurance follow ups, capturing new applications for credit restructuring, doing enquiries and follow ups with Credit Bureaus, filling the documents accordingly, doing presentations for sales in form of powerpoint, doing general ledgers, spreadsheet on excel for monthly financial reports and do credit scoring for consumers.

Broker Service Consultant - Old Mutual

(2009-01 - 2014-12)

Same duties as my current job.

Data Capture - Old Mutual

(2007-07 - 2008-12)

• Capturing new business, do follow-up on outstanding's and escalating to the underwriters.

Matric - Esangweni S. S. S (2094)

Certificate - Financial Service Administration (INSETA) - Intec College and Old Mutual SA (2007)