Events Coordinator - Tala Game Reserve
(2020-11)
- Coordinated high-impact events at a leading wildlife conservation venue.
- Secured resources and services through collaboration with various vendors.
- Handled logistics for setup, breakdown, and material transport efficiently.
- Crafted event themes that supported the game reserve's core mission.
- Maintained open communication between clients and internal teams throughout planning stages.
- Supervised on-site activities to guarantee seamless event execution.
- Produced promotional materials that boosted event visibility and engagement.
Receptionist/Reservationist - Tala Game Reserve
(2014-08 - 2020-03)
- Provided information on game reserve offerings while greeting guests.
- Ensured smooth guest check-in processes through effective front desk management.
- Responded to inquiries and answered phone calls with professionalism and courtesy.
- Scheduled tours and activities for guests within game reserve.
- Facilitated communication between guests and departments to enhance service delivery.
- Kept precise records of guest interactions and reservations.
- Resolved guest issues promptly to enhance overall experience.
Front Desk & House Keeping (in-service training) - Stay Easy Hotel
(2010-10 - 2011-04)
- Achieved high customer satisfaction by resolving issues with friendly, knowledgeable service.
- Worked collaboratively with diverse colleagues to meet objectives and tackle product challenges.
- Identified customer needs swiftly, enhancing overall service quality.
- Proposed innovative ideas that boosted team performance and effectiveness.
- Efficiently organized and prioritized tasks to achieve service goals.
- Executed day-to-day duties accurately, contributing to operational efficiency.
- Promoted teamwork through effective communication to solve problems related to products and services.
