Office Manager | Ops & Customer Experience
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I’m a results-driven Office Manager with 7+ years’ experience in operations, administration, customer experience, and e-commerce brand coordination. I specialise in turning fast-paced, high-volume environments into organised, efficient systems that improve workflows, boost accuracy, and strengthen customer satisfaction.
My expertise includes e-commerce content management, product listings, review monitoring, order processing, reporting, and team coordination across sales, logistics, and customer service. I’m skilled in Sage, SAP Crystal Reports, BobGo, Microsoft Office, and various online marketplaces including Takealot.
I bring structure, clear communication, and a calm, solutions-driven approach to busy teams. I’m excited to connect with opportunities where I can support leadership, optimise operations, and drive continuous improvement.
7+ years’ experience in office management, operations, administration, customer service, and e-commerce brand coordination. Skilled in streamlining workflows, managing high-volume orders, auditing, reporting, and optimising product listings on online marketplaces (Takealot, BobGo). Proven track record in improving accuracy, resolving customer issues, and supporting leadership across sales, logistics, and HR functions.
Strong in Microsoft Office, Sage, SAP Crystal Reports, and online content management systems.
N6 Financial Management – Ekurhuleni East College (2016)
Short Term Insurance Personal Lines – Integrity Academy (2021)
Commercial Lines – Graduate Institute of Financial Sciences (2021)
Focused on financial management, insurance, and commercial principles, providing a strong foundation for compliance, reporting, and e-commerce operations.
