Noxolo Makaba

Administrative and reception professional with experience supporting office operations, handling client communication, and maintaining accurate records in both corporate and hospitality environments. Strong in organisation, data capturing, and front desk coordination.

Receptionist - SADV - Katlehong

(2023-05 - 2023-09)

• Managed front desk operations and welcomed visitors professionally
• Answered calls, emails, and enquiries, directing them appropriately
• Scheduled appointments and maintained the reception calendar
• Captured and updated client information using Excel and internal systems
• Prepared documents, maintained filing systems, and supported office staff
• Ensured a neat, organised reception area and smooth office operations

Administrator - Vision Marketing - Randburg

(2024-03 - 2024-09)

• Captured and maintained client records for contracts, insurance policies, and services
• Processed applications and ensured documentation accuracy and completeness
• Used Excel to track contracts, commissions, and client data
• Managed daily email communication, appointments, and follow-ups via Outlook
• Maintained organised digital and physical filing systems
• Liaised with consultants and service providers to ensure correct documentation

Waitress & Administrative Assistant - News Cafe - Boksburg

(2024-12 - 2025-07)

• Delivered professional customer service while managing orders and guest enquiries
• Assisted with reservations, bookings, and shift coordination support
• Supported stock tracking, order processing, and administrative tasks
• Handled cash-up support and recorded daily sales information
• Maintained organised workspaces and ensured compliance with service standards

Waitress - Burger Yard - Vosloorus

(2024-09 - 2024-12)

• Provided efficient table service and resolved customer concerns professionally
• Coordinated with kitchen and bar staff to ensure accurate order delivery
• Assisted with reservations and customer flow during peak hours
• Supported onboarding of new staff on service procedures

National Senior Certificate - Dinwiddie High School (2019 - 2023)