Noxolo Msomi

I am a motivated and reliable professional with experience in front desk operations, administration, sales, and personal assistance. Skilled in customer service, communication, scheduling, and office support. Proven ability to manage client interactions, coordinate administrative tasks efficiently, and assist executives with daily operations.

Known for strong interpersonal and organizational skills and the ability to work in fast-paced environments. Committed to providing excellent service and maintaining a professional and efficient work environment.

Office Manager, Administrator, Front Desk & Sales at GospeTech PTY (LTD) (2024-01 – 2026-01)

• Managed daily office operations and administrative functions to ensure the efficient running of the business
• Provided comprehensive administrative support to management and the sales team
• Prepared and managed customer quotations, sales invoices, contracts, and related documentation
• Maintained accurate customer records, sales reports, and company databases
• Managed debtors and creditors accounts, including following up on outstanding payments and reconciling accounts
• Assisted with bookkeeping administration and maintained accurate financial records
• Generated sales and operational reports to support business decision-making
• Coordinated meetings, appointments, presentations, and office schedules
• Prepared company newsletters, marketing materials, and assisted with marketing campaigns
• Managed office supplies, filing systems, and general office administration
• Managed front desk operations, ensuring a professional and welcoming environment for clients and visitors
• Answered, screened, and directed incoming calls and enquiries professionally
• Scheduled appointments and coordinated client meetings
• Provided reception and administrative support to facilitate smooth office operations
• Handled customer enquiries, resolved issues efficiently, and maintained excellent customer relationships
• Conducted telephonic sales and B2B cold calling to generate new business opportunities
• Prepared and followed up on customer quotations to support sales growth
• Engaged with prospective and existing clients to promote products and services
• Processed customer orders and ensured accurate and timely delivery
• Worked towards achieving sales targets while maintaining high levels of customer satisfaction
• Built and maintained strong relationships with clients through regular communication and support
• Assisted in identifying sales trends and business opportunities to improve company performance

Human Resources Junior Administrator - EPWP at Department of Transport - Cost Centre Pietermaritzburg (2022-02 – 2023-10)

• Data capturing and maintaining accurate records within the HR system
• Circulation and retrieval of documents, files, and correspondence
• Storing, organizing, and preserving employee records and documentation
• Archiving and safe destruction of files in accordance with record-keeping procedures
• Appointing contractors and updating details on the ZIMS database
• Updating and maintaining company databases and HR records
• Providing confirmation of employment and preparing resignation letters
• Maintaining employee records and ensuring all personnel files are accurate and up to date
• Handling confidential HR documents with discretion and professionalism
• Responding to employee queries and directing enquiries to the relevant departments
• Coordinating training sessions and assisting with recruitment processes
• Preparing reports, spreadsheets, and administrative documents
• Managing office supplies and equipment to ensure smooth office operations
• Assisting with payroll administration and employee benefits processes
• Providing general clerical and administrative support to the Human Resources department

Education Assistant at Department of Education - Esther Payne Secondary (2021-11 – 2022-01)

• Capturing and maintaining accurate student data in school systems
• Keeping records and filing student documents in an organized manner
• Providing support to both students and teachers, assisting with classroom and administrative tasks
• Grading and recording student marks accurately and maintaining assessment records
• Assisting with the segregation of duties related to student management
• Supporting classroom activities and facilitating learning exercises
• Monitoring student attendance and reporting irregularities to teachers or administration
• Assisting with the preparation of teaching materials and classroom resources
• Helping implement school policies and maintaining a safe, orderly learning environment

Personal Assistant & Administrator at Eligaganeni PTY (LTD) (2020-02 – 2021-02)

• Managed daily schedules, appointments, and travel arrangements, including booking flights and accommodations
• Provided comprehensive administrative support, ensuring smooth personal and professional operations
• Handled correspondence, emails, and phone communications on behalf of the executive
• Organized meetings, prepared agendas, and coordinated follow-ups to optimize time management
• Assisted with personal errands and tasks to ensure the executive's priorities were efficiently managed

National Senior Certificate in IsIZulu, English, Physical Science, Life Science, Mathematics, Life Orientation, Accounting – Kharina Secondary School