Noxolo Ngwenya

Dedicated and detail-oriented Information Studies graduate with over three years of experience in government administration, records management, registry services, document control, quality assurance, and customer service. Experienced in maintaining confidential records, filing systems, data capturing, document verification, and providing administrative support within government environments. Proficient in Microsoft Office Suite and electronic records management systems.

A highly organized professional with excellent communication, planning, and problem-solving skills, committed to maintaining efficiency, accuracy, and confidentiality.

Quality Controller – Digitization of Civic Services Records at Department of Home Affairs (2024-01 – 2026-03)

• Maintained inventories of digitized records using the PRM system.
• Conducted quality assurance checks on digitized documents.
• Verified metadata and corrected indexing errors.
• Managed electronic and physical records for efficient storage and retrieval.
• Ensured compliance with records management policies and procedures.
• Maintained document tracking registers and workflow reports.
• Assisted with records verification and administrative processes.
• Worked with confidential government information while maintaining data integrity.

Quality Controller (Administrative Duties) at Department of Home Affairs (2023-01 – 2023-12)

• Provided administrative and registry support within the Human Resources environment.
• Maintained employee files and filing systems.
• Assisted with fleet administration documentation.
• Performed document control and records management duties.
• Retrieved and filed confidential documentation.
• Supported office operations and ensured accurate record keeping.
• Assisted with administrative reporting and document tracking.

Student Assistant Librarian at University of Limpopo Academic Library (2022-01 – 2022-12)

• Assisted clients with information retrieval and enquiries.
• Managed circulation and library records.
• Maintained filing and classification systems.
• Performed administrative support duties.
• Assisted with cataloguing and office administration.
• Delivered excellent customer service.

Library Intern at Mbombela Public Library (2021-08 – 2021-08)

• Assisted with circulation and administrative duties.
• Processed books and maintained records.
• Provided reference and customer support services.
• Maintained filing systems and shelving records.
• Assisted with daily office operations.

Bachelor of Information Studies in Information Studies – University of Limpopo (2022-12)

National Senior Certificate – Somkhalekhwa Senior Secondary School (2017-12)