Nqobile Vundla

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Call agent - Dash BPO

(2022-05-18 - 2023-05-18)

Customer service representative for Comenity bank which is for US based customers. The role has to do with assisting customers make payments for their credit cards. Billing and technical support

Call centre agent - Nutun

(2023-01-25 - 2024-11-25)

Helping US based customers with technical support issues for their broadband services, that includes WiFi routers and their cellphone devices

Call centre agent - Concentrix

(2025-01-13 - 2025-11-10)

Helping US based customer's with technical support and billing for their cellphones, computers and every other devices sold by Verizon and also selling/upselling upgraded devices

Support Coach/Customer service agent - IsonXperiences

(2026-12-17 - 2026-06-17)

Helping customer service representatives support, taking supervisour calls, administration when it comes to their schedule, attandance as well as providing coaching for calls for US based customers with placing orders, refunds as well as returns for Instacart which is a well known delivery service provider for US based customers.

Matric - Laleva Secondary School (2021)