Nthabiseng Teffu

Friendly, professional, and customer-focused Front Desk/Front Liner with nearly three years of experience in customer service and reception. Skilled in welcoming clients, handling administrative duties, communicating effectively, and providing excellent customer care. A fast learner with strong time management and computer skills, committed to delivering outstanding service and contributing positively to any organization.

Front Liner / Front Desk Receptionist at Don Sirwe Eyewear and Optometrists (2023-08-29 – 2026-07-31)

• Welcomed and assisted patients and visitors professionally.
• Scheduled appointments and managed bookings.
• Answered telephone calls and responded to customer enquiries.
• Captured and updated patient information accurately.
• Processed payments and maintained daily records.
• Provided excellent customer service and resolved customer concerns.
• Worked with the team to ensure efficient daily operations.

Matric Certificate – Soshanguve South Secondary School (2018)

National Senior Certificate – Republic of South Africa (2018-12)